Hotel Viata

Comfortable and quaint amenities in...

Liked: Great location within the hills of Austin. Really enjoyed the view from the room. The restaurant was very nice and the breakfast options were very tasty. The check in process was seamless and the front desk staff were friendly.
Disliked: The rooms are clean and comfortably, but they are not quite as updated as the pictures appear online [some stains on the carpets]. There are a few tricky non-disclosures, such as the breakfast restaurant charging $5 for coffee but not letting you know that you could bring the free complementary coffee that is being served a few feet away into the restaurant instead. Also we were offered "free parking" as a complimentary add-on, only to find out that every guest has the option for free parking in the garage. When we brought this up with the front desk after our car had already been valet parked [which we thought was included], we were just told sorry and charged the after hours fee anyways. This could have been handled much better.

Exceptional

Liked: A beautiful hotel and location.

11/10 would stay again no...

Liked: Location was perfect and the staff was incredibly accommodating. I could’ve not asked for a more perfect place to have proposed to my girlfriend. I want to especially thank Isabella, the front desk manager, for being amazingly accommodating, especially in such short notice, and for the strawberries and champagne. I was not expecting any of that and that went above and beyond any of my expectations. I will look forward to booking with this hotel for future anniversaries and special events. My fiance and I Want to thank the hotel with sincerity for everything
Disliked: Literally everything was perfect

Amazing

Liked: The property was extremely clean and well maintained it felt like you were transported to Italy and the food and staff were amazing!
Disliked: Some of our outlets didn’t work in the suit we had however overall everything was great!

Exceptional

Exceptional

Exceptional

Exceptional

Good