We stayed here in February 2010 for a weekend. We had tickets to a show at the Majestic Theater and chose the Valencia because it is only a block down Houston. We got the Theater lovers' package, which included dinner at Citrus. (Reservations were still required at Citrus, even though we had booked the package, FYI.) Only complaint about Citrus was that the tables are way too close to each other. We sat near a table of four and it felt like we were all at the same table. Not conducive to intimacy. Hotel itself is beautiful. Yes, it is dark, but that is the atmosphere they are going for. I don't recommend this hotel for kids, although we saw some kids staying there. The bed was nice and comfy, the bathroom nicely appointed and everything was immaculately clean. We used the valet parking, which is free if you eat in Citrus. Very prompt when we called for our car. The hotel is on the "deserted" end of the San Antonio Riverwalk, meaning, very quiet. If you want more excitement, or to be closer to the fun on the RW, then stay elsewhere. But for quiet, the Valencia is the place to stay. It's a little more expensive than some other locations, but well worth it.

Superb

Love this hotel!

Liked: I loved the decor and style of the whole place! Everything was beautiful and the bed was super comfy! Absolutely LOVED the balcony view of the Riverwalk from the room. Customer service was superb!
Disliked: There was no refrigerator in the room other than the mini bar. It did say on the note inside the mini bar that we could request a refrigerator for the room. Not sure if they would have charged more for it though. Also there was no microwave.

Exceptional

Wonderful Hotel, Great Location!

Liked: Really wonderful hotel. Complementary margarita at check in--great touch! Right on the River Walk and a short walk to the Alamo, as well as cool coffee places and bars. Very nice room, with excellent furnishings. Friendly staff.

Liked: This hotel "does it right." Also, the staff is amazing and the management knows how to truly care for a customer. There is a reason they are a five star hotel.

Superb

Exceptional

Exceptional

Liked: Location, vintage vibe
Disliked: Nothing

Liked: Room and location.
Disliked: The Valets and Bellhop (1) were completely rude and incompetent. We waited with about 30 other guests for 45 min to get our car. It was such poor treatment I felt foolish for spending so much to stay there and wouldn�t recommend it to anyone.