Name: Hotel Theo New Orleans Tapestry Collection by Hilton
Address: 535 Gravier Street, New Orleans, LA
Telephone: (888) 420-1643

Hotel Theo New Orleans Tapestry Collection by Hilton Guest Reviews

Overall Average Score:

Good (3.85 out of 5)

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Fantastic location, room, vibe and...

Exceptional

Good

Overall, good value and great...

Liked: The location was great and the decor was beautiful. The staff was friendly and courteous.
Disliked: I didn’t like that the sink was holding water and later was told you need to turn the stopper at the bottom so that doesn’t happen. I wish we were told that information upon arrival. The room was beautifully decorated and clean, however, the toilet leaked all through the restroom floor and we had to change rooms.

Superb

Location was everything... But that's...

Liked: The location and the modern look of the hotel was nice. We were walking distance from everything New Orleans! Bourbon was a good five minutes to walk to.
Disliked: I did not like how the staff wasn't very knowledgeable of their jobs or the hotel itself. The incidental fee was ridiculous and you also have to involuntarily pay for a snack voucher that you may or may not use. And the snack and beverage options were awful. Only three kinds of drinks and snacks that no one likes. And the lighting in the rooms were horrible with no outside light available.

Very good

Liked: We really like staying here. The gym was under renovation but at least they had a gym down the street we can use. Also we wished there was filtered water available and that there was a mini fridge but not a big deal

Exceptional

Everything was great. Definitely recommend...

Liked: Everything
Disliked: Nothing

Just Don’t. Too unorganized.

Liked: The bed was definitely comfortable.. The location and view were cool!
Disliked: The cleaning person failed to retrieve our trash from the restroom .. there was a raisin left in the shower behind the complimentary bar soap.. that was weird and awkward.. the hot water did not work in our room. There had to be three requests made to the front desk before it was actually maintenanced.. the room smelled of pickles and that is weird as well. Ooooh and the kicker.. I literally dropped my car to the valet the first night upon arrival and had to valet my OWN car on multiple occasions. No point in valeting your car if you have to valet your own vehicle. -_- all in all.. Never again.