Hotel Tanneck

Superb

Liked: The receptionist that checked me in was really nice and motivated. The location is what I come for mostly, this was my second time. And it’s just peaceful, that’s why I love it so much. The facilities have everything you need even if some places are a bit too old and need a renovation. Lobby and restaurant are still one of my favorite places to look at….its just so spacious and beautiful with all the windows and winter garden…amazing. Dinner was sensational and the service at dinner was great as well, very motivated staff
Disliked: Jacuzzi needs a renovation for sure. I also had a late check out which was great except that when I came back from Nordic Walking someone from housekeeping just came in the room and asked me if I was checking out, no knock, no nothing. What if I was changing? Besides housekeeping team should know the rooms that check out late.

Unfortunately disappointing – lots of...

Liked: Great location and pool
Disliked: We were looking forward to this stay, but unfortunately, we quickly noticed that the cleanliness was unacceptable. There were clearly visible cobwebs in the room, and one of the duvets was stained – not what you’d expect from a hotel in this price category. The underground parking was also disappointing: for €10 per day, you get a space where swallows are nesting – which meant that after six days, our car was completely covered in bird droppings. Particularly frustrating was the fact that, according to a notice, a car cleaning service is supposedly offered. However, when we asked about it, it was denied, and we were met with puzzled looks.Dinner was similarly underwhelming. We were told the head chef was not present that evening, which led to issues with the preparation of our salad and a very long wait time.When we brought up these issues politely during checkout, we were told by the trainee on duty that he wasn’t in a position to respond to our concerns but would forward them – especially regarding the car and the problems with the room and meals. He asked us to speak to someone else the following day. Unfortunately, that conversation also led nowhere – our concerns were not addressed at all.Conclusion:The staff is friendly and makes an effort, but there are serious problems with cleanliness, organization, and communication. For a hotel in this category, we expected far more in terms of quality, reliability, and guest service.

Superb

Superb

Exceptional

Very good

Exceptional

I wanted to speak to...

Liked: very good selection of food,

Exceptional

Liked: everything. staff are amazing so are the accommodations
Disliked: nothing