Hotel Sunrise Guest Reviews
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2.1 miles from San Francisco centre |
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Luke Wed, 20 March 2024
About expected
Liked: Location was good, hotel was clean and facilities worked.
Disliked: No tray for things in the shower, pigeon on the roof was very loud. Someone needs to go give it a prod.
Carolyn Fri, 8 March 2024
Simple, clean and safe place...
Kelvin Tue, 5 March 2024
Overall a great hotel ,...
Liked: The transportation was nearby
Disliked: Rooms were small and sound was clear
Molly Fri, 1 March 2024
Good
Paolo Tue, 20 February 2024
Disappointing
Sharon Mon, 19 February 2024
Good value, good amenities, good...
Liked: I was really impressed by the hotel. The rooms were serviced every day, with soap and shampoo/conditioner sachets provided in the bathroom, along with clean towels, and coffee bags with sugar/creamer were left to use in the coffee machine in the room. The bed was a lot better than I expected - I have arthritis and fibromyalgia so often find beds uncomfortable, but the bed in my room was neither too firm nor too soft, and I wasn't able to feel any springs, and as I brought a pillow with me from home I had more sleep than I would usually expect on holiday!
Disliked: I messaged the hotel through Booking.com - the only way to contact them - a couple of weeks before I travelled saying that I had mobility issues and would appreciate a room on the ground (their 1st) or first (their second) floor. I didn't receive a reply so after a few days my travelling partner also messaged the hotel to ask this.Unfortunately when I arrived I was told that they hadn't received this request so had put us on the third floor! After 20+ hours of travelling I knew there was no way I'd be able to climb two flights of stairs with a heavy suitcase, and I was told that I should have called the property instead of messaging - but not only did I have no contact details for them, as communication was only through the messaging service on Booking.com, I also live in the UK so a call to the US would cost a lot of money! Thankfully the staff member on duty was able to find us two rooms on the first (their second) floor, for which I was really grateful.The only other thing I'd like to suggest is that they put hazard tape on the edge of the top step, as it's markedly deeper than the other steps. Many times I tripped over it going up, and twice I almost fell down the stairs because I forgot that the depth was different and almost slipped on the edge of the next step down!
Alan Sun, 18 February 2024
Cheap and cheerful - if...
Liked: Good location, reasonably priced
Disliked: Lots of noise, could do with being decorated
Manuel Mon, 5 February 2024
Exceptional
Paul Sat, 3 February 2024
Superb
Lawrence Sat, 3 February 2024
Fun
Liked: Everything
Disliked: Nothing