Hotel Stratford San Francisco - Handwritten Collection

Very good

Allergic to chlorine bleach

Liked: I was allergic to the room, but at least they did disclose which cleaning chemicals they are using
Disliked: I was allergic at the hotel room. During nights my eyelids swelled, eyes were itchy and burning throughout the whole day and I got an itchy and painful body rash. I asked what laundry detergents and cleaning chemicals they are using and came to the conclusion with my doctor that it was probably caused by chlorine bleach that is used everything (including washing pillows, duvets and mattress protector). Buying and laundering my own sheets didn't help. Sleeping with the window open, fan all night, without pillows or duvet, and wearing a jacket helped a bit. I tried to find another hotel but couldn't find one that would confirm bleach-free cleaning on the short notice. I took allergy pills but those made me dizzy and nauseous. I ended up switching my flights and leaving one day early from the work trip, not doing the San Francisco sight seeing as planned. In Europe we know that chlorine bleach is toxic and it is rarely used (we use other cleaning chemicals, or peroxide based bleach) but it seems that in the US it is very common. Chlorine compounds are also heavier than air which is why it does not ventilate well away from the room. I asked if they could laundry the pillows and duvets with hot water and soap, they did not because "it is not sanitary". Exposure to toxic chlorine compounds cannot be healthy either.

I will prefer to pay...

Liked: The location is excellent
Disliked: Very tiny room with the sink inside the room. You see the wall from the window. That all you can see. The street view are not available.

Communication is horrible and you've...

Disliked: A few days after I checked out, I got a mail that I purchased breakfast and that this would be charged at my creditcard. I didnt buy breakfast...I have answered the hotel, no answer and they charged me. Before my stay, I had mailed the hotel a few questions and those mails were also not answered.

Exceptional

Exceptional

Passable

It was convenient and not...

Liked: It was clean and well presented. Great location.
Disliked: I feel like if it was not in such a good location we would not have wanted to stay there.The room layout was a bit odd, useful things such as towel rails could be installed on the vacant wall in the bathroom instead of two hooks over the toilet!!??Staff were not very welcoming or openly friendly.

Poor

Liked: The bed and staff
Disliked: Literally everything. The window opened to a wall. The room was was like a hallway of nothingness. The bathroom sink was in the hallway and far away from the bathroom. No microwave or refrigrator, no cup or anything. It was just a place to sleep. More expensive than the hotels nearby with many more facilities.