Hotel Solarena BW Premier Collection Newport Beach Guest Reviews
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|2.0 miles from Newport Beach centre|
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Riley Tue, 7 July 2020
Great service, great location!
Liked: I really appreciated how warm the receptionist and front desk people were, you could easily tell that they wanted to make sure you enjoyed your stay. The beds were also very comfortable which made for a nice sleep.
Disliked: It was difficult to see through pictures but the property is adjacent to PCH so it was rather loud in the mornings. The shower was also rather low in water pressure which made it somewhat difficult and frustrating. Our biggest complaint was that both of the rooms we were moved into had ant infestation problems. Although the front desk tried to remedy this situation, the next room we were moved into actually had more ants. This was pretty uncomfortable and upon checkout I noticed some entering my suitcase which prompted us to speak with management again.
Mongoman Mon, 29 June 2020
Charles Sun, 21 June 2020
Excellent Service and Great Location
Liked: Super nice staff and right across the street from the beach. Very clean, updated room.
Disliked: Parking was really tight! It took me 5 tries! But that?s to be expected most places in Newport Beach.
Elizabeth Fri, 19 June 2020
Lucy Wed, 3 June 2020
Disliked: The hall was dirty. The shower didn?t work well. The staff actually had to bring us a shower curtain.
Jennifer Tue, 10 March 2020
Ernie Sun, 1 March 2020
Adam Sun, 1 March 2020
Lisa Mon, 17 February 2020
Liked: The location was good. The staff was nice.
Disliked: I booked my stay here cause the stipulation was that I could pay in person, no prepayment needed. I was trying to surprise my husband but the funds were taken out early and he was notified about the transaction via email. ? Also we didn?t bring our own bikes cause that would also ruin the surprise. But the bikes they had are old & rusty. Lastly the cabinet where the mini fridge is located wouldn?t close.
Anonymous Sun, 9 February 2020
Liked: Nice breakfast bar
Disliked: Charged before I arrived more than the cancellation fee. There's $100 security deposit that isn't listed on the receipt... The room wasn't close to the website, and the property was being renovated, but nothing was disclosed on the site before I booked.