Exceptional

not satisfied

Liked: rooms were nice
Disliked: 1. wifi didnt work2. no dental kits in bathrooms3. reception told you to come down for all concerns

Exceptional

Cleanliness needs to be improved....

Exceptional

Exceptional

We were very pleased with...

Liked: Breakfast was delicious. Wine and charcuterie plate were also very good.

great location. terrible customer service....

Liked: the building was a great building with beautiful detail in the lobby bar. location was perfect for downtown and seeing a show at the Greek.
Disliked: there were flies in the lobby and bar. air conditioning was out for both nights of our stay and they didn?t offer ANY compensation. not even a drink or breakfast even though it is summer and hot. the carpet was dirty in the room. the chair was dirty in the room. didn?t feel like they took all or any extra steps to keep us safe cleanliness wise. we also had barking dogs next to us that the front desk person didn?t care about even though they woke us up and kept us up. you could hear the owner saying no loudly. walls are THIN.

Exceptional