Name: Hotel Savoy
Address: Rouge Bouillon, Saint Helier
Telephone: 0800 031 8416
Rating: 4.25

Beautiful hotel but bar staff...

Liked: Breakfast was excellent, and the waiting staff were friendly, helpful and efficient.
Disliked: The bar staff were cold and unfriendly. I never saw any of the smile, one bar staff member was quite rude when we asked to charge our drinks to our room. We were told in a very aggressive manner to go to the reception desk or pay immediately. This WASN’T made clear by the reception staff when we checked in. His rudeness was uncalled for. Then within earshot and sight of us he was criticizing us to his superior. This one incident put a negative feeling on us and it was the result of you not getting all excellents in our review.

You get what you pay...

Liked: Great location
Disliked: Tired room, uncomfy beds, terrible pillows

From arrival at the hotel...

Liked: The staff were great and welcoming, the room was good and the food fantastic. I have stayed here a couple of time before.
Disliked: nothing

Had a nice stay and...

Liked: Friendly staff, had a lovely meal in the restaurant, nice breakfast with good choice of food, nice bar area
Disliked: Cleaners hoovering very early in the morning 7am and late at night 10.30

Good

Liked: Breakfast is plainly terrible. There's no option to book a room without it so you're literally throwing money out the window.

Pleasant and good value for...

Liked: Very friendly staff, all very happy to help. Bar and restaurant had a nice atmosphere
Disliked: Breakfast was cold every morning. The plates were cold and the burners under the cooked breakfast items were not hot enough to keep the food warm. My parents said their bed was uncomfortable. They could feel the springs in the mattress. The sink in their bathroom also had a large crack

Exceptional

Superb

Exceptional

Needs some love

Liked: It is a very lovely hotel with a great location. Full of British history, would be great to visit in the summer
Disliked: The room we stayed in had evaporation on the inside of the frame, so you couldn't see outside. Maintenance to the room has been long forgotten, and some of the wall mounted items were hanging on their last breath. I guess if the rooms have wall paper, you would like to just refresh the glue. And eggs, even in February it was like an Easter egg hunt to just have breakfast. I would say that there is little choice for people who are vegetarian or don't eat pork.