Hotel Santiago Guest Reviews
Write a review
Write a review
William Thu, 24 July 2025
Very good
Liked: Location and price- The staff was great and very freindly
Yuting Tue, 15 July 2025
Pleasant
Liked: Good location, good service, beautiful view from the terrace.
Disliked: Really noisy at night, I can't fall asleep because of the noise from the street.
Jorge Mon, 23 June 2025
Very good
Arianna Thu, 19 June 2025
Wonderful stay as always!
Liked: It is right in the center, super close to el Zocalo! The staff is super attentive, welcoming, and helpful! We love staying at this location, convenient and super great value!
Disliked: No AC.
Anonymous Wed, 11 June 2025
Wonderful place good location. Comfortable...
Liked: Super comfortable, Friendly, and responsive
Disliked: No towels in room
Claudia Tue, 10 June 2025
Exceptional
Jannine Sat, 7 June 2025
Great location!
Liked: The location is excellent, only about 20 steps to the Zocalo.The beds are firm but I slept well. Staff very attentive I would stay here again as long as the room had an outside facing window
Disliked: The 1st room I was in had a window but it looked out to an inside cement wall. I was moved to a different rim the next day and it was much better. No A/C but had a floor fan.Bring your own soap, the little soaps were awful and barely lathered
Eduardo Wed, 14 May 2025
Superb
Marjonelle Wed, 7 May 2025
Good
Liked: Location was perfect right at the corner of the Zocalo. Helpfull staff.and clean rooms. Free mineral water refill everyday.
Disliked: Scary elevator.
Liesa Thu, 24 April 2025
Perfect place to stay for...
Liked: Great position right next to the Zócalo. Lovely little room with fresh soaps every day and cute towels made into swans etc. Excellent value.
Disliked: Would love a kettle in the room.