Exceptional

Liked: Cute hotel in the center of Angers. Really nice staff, great breakfast and the location is amazing. The room was clean and comfortable.

Bad

Very good

Exceptional

Broken shower for the first...

Liked: Good placement in the center
Disliked: My shower didn’t work properly, the drainage was blocked and I let them know on my second day since I didn’t use it the first day.nothing was done and I had to shower at friends house. After five nights finally someone took a look and they had to brake the tiles to have access and it turned out that it didn’t work and needed big repairs. I was moved into another room which had no balcony (which was the main reason I chose the hotel) I did not have any place to sit except an old chair, the room was smaller and all they offered was 20% off the two last nights and free breakfast which I don’t eat. I spent hour waiting for a manager to talk to who I have not heard from to this day and as a result I missed some off the appointments that I had. I think that not contacting a customer after repeated requests (and leaving my phone number at the desk) is outrageous and to pay full price for a room with a non functioning shower is just something I have never heard of having worked in the tourist industry myself for 20 yearsI am not a happy customer

Superb

Exceptional

Exceptional

Very good

Liked: The staff was very lovely and the location is excellent.