Hotel Ruby

I love the rooms; we have stayed there several times even though parking is difficult and the breakfast isn't great. The little lounge is fantastic, staff is excellent and the location is perfect.

Liked: Cleanliness.
Disliked: Breakfast; parking.

Would definitely stay here again!

Liked: Very clean; modern; friendly staff; comfortable beds.

Liked: It was everything advertised - close to the venue, very courteous servic and extremely comfortable beds.
Disliked: None.

Good for a night or...

Liked: The room was large and the bed was comfy. The front desk staff were welcoming and helpful. I was able to nab a parking spot in the lot right in the courtyard of the hotel which was great - for only $5. They give you a breakfast voucher for the restaurant next door. The hotel is close to many restaurants and is within walking distance of Riverside Park.
Disliked: Nothing - no problems!

One and done stay

Liked: If you need a place to crash for a few hours, this place may be ok. We booked it because the listing on the booking site had it as clean, with parking, free breakfast and a gym. Well, not so fast…The check-in lady was friendly enough. I didn’t catch her name though, but she had blue hair. Check-in was fast, though. When I asked about the breakfast, I was provided with a coupon for 1 person. I mentioned that we were 2 people, but she referred to the company policy: 1 breakfast coupon per room. This is some nonsense! You rent out rooms to 2-4 people and you give them 1 coupon for breakfast? That breakfast was being redeemable at the restaurant (Rosie’s) next door. It had a value of $6 towards each of their regular menu items, or it would “pay” for 3 items listed on the coupon. No coffee, no beverages included.The free parking was not so free after all. The place had about 15 parking spots available for hotel guests. That is far less than the number of rooms. They charge $5 per night per car, and they add tax to that. If you cannot find parking there or don’t want to pay for it, you have to find street parking, but from what we saw, that was also for a fee, at least Mondays through Saturdays. Sundays seem to offer free street parking.The gym was also a misconception. Hotel Ruby itself does not have a gym onsite. Instead they ask you to walk down the street to some gym that could be used. I am not sure if there is a fee involved though.The room itself was not too bad. It was small, but pretty clean, and it had a fridge and a microwave. Flooring reminded me of upgraded Motel 6 floors. The bathroom was nice. Bedding seems old and Motel 6 style. That 60/40 fabric that makes you sweat at night. The TV didn’t work, but the check-in lady came and fixed it for us within 15 minutes.The place had an elevator, and our room was on the first floor.
Disliked: Breakfast policy, parking policy, it’s not a hotel but a motel.

Convenient hotel with a nice...

Liked: Excellent location. On-site parking and just the right distance from the RR tracks.
Disliked: Check in was a half hour late and still haven’t received an email of my receipt.

Ok but not great

Liked: Downtown location
Disliked: Noise at all hours from other guests yelling and banging things and slamming doors

Good

Liked: It's conveniently located and the rooms are small but clean
Disliked: Not much parking, tiny elevator

The price was okay. But...

Liked: The breakfast was very good. The front desk attendant, Jade was as helpful as they could be.
Disliked: Room had food in the fridge. Garbage in the garage cans. Only 1 full sized towel and there were 0 fresh towels available on site. The 1 good towel smelled. The fan in the bathroom didn’t work. There were stains on the towels and floors. Area was noisy and alot of “street people”

Very good

Just great for a good...

Liked: Cute and fun theme, clean, simple, friendly staff
Disliked: Nothing

Exceptional

Liked: Location and staff are great.