Hotel Rialto Guest Reviews
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|0.2 miles from Victoria centre|
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Haidee, Salt Spring Island, visiting Alix Goolden Performance Hall Tue, 17 December 2013
We enjoyed our stay and will be back.
Liked: Friendly and helpful staff.
Disliked: No drinking water in rooms.
Alex Sat, 13 July 2019
Liked: Location walking distance to shopping and restaurants.
Disliked: Carpet in room was stained.
Zenko Fri, 12 July 2019
Linda Fri, 12 July 2019
Liked: Loved the hotel and the location!
Disliked: We had no complaints!!
Kitty Thu, 11 July 2019
Excellent location and amazing staff
Liked: Mabel gave us the warmest welcome on our arrival. The breakfasts were fantastic and the location was fabulous. Very central location made everything within easy walking distance. The complimentary cheese platter was delicious after a long journey and the valet parking, although expensive, was very handy.
Disliked: Very small room with a view of other windows and a roof...not very inspiring.
Ralph Wed, 10 July 2019
Great place to stay
Liked: Great location and the staff was so friendly. The Bar in the hotel was the best in town
Richard Tue, 9 July 2019
Brian Mon, 8 July 2019
Staff was great dinner was...
Liked: Dinner was not acceptable and returned. The replacement was just as bad.
Jr Mon, 8 July 2019
Liked: Great helpful staff
Jacquie Mon, 8 July 2019
Rialto not our fave
Liked: The staff OWN that place and compensate for a LOT. When I expressed my complete surprise at the fact that our room size and layout were not as expected they went above & beyond to salvage our stay.
Disliked: Very small rooms...a "superior" king room didn't have a shower or bathtub. Our carpet had stains on it and the room had not been thoroughly cleaned prior to our arrival. Coffee grounds still in pot & coffee cups not clean.
Anonymous Mon, 8 July 2019
Liked: The staff went above and beyond expectations; even loaned my husband a warm jacket one evening, since the weather was much cooler than we had anticipated for this time of year.
The location is excellent...central to everything...very walkable.