Hotel Rialto Guest Reviews
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Haidee, Salt Spring Island, visiting Alix Goolden Performance Hall Tue, 17 December 2013
We enjoyed our stay and will be back.
Liked: Friendly and helpful staff.
Disliked: No drinking water in rooms.
Maureen Fri, 12 August 2022
Superb
Liked: location
Disliked: no breakfast
Carolyn Fri, 12 August 2022
we will be back. Loved...
Liked: perfect location. stylish. Quiet. tastefully appointed.
Disliked: n/a
Andrea Thu, 11 August 2022
Was good. Very walkable.
Liked: Pleasant staff clean rooms.
Disliked: Parking a real pain.
Patrice Thu, 11 August 2022
Superb
Jason Thu, 11 August 2022
Excellent hotel
Liked: Excellent hotel. Very good location, nice big and clean room. Loads of power sockets. The room had two rooms which was useful.
Disliked: The bathroom was a bit scruffy. But was nice overall. The lift is a bit small.
Edgar Tue, 9 August 2022
Good
Kyle Tue, 9 August 2022
friendly staff, nice location and...
Liked: friendly staff, very spacious room with air conditioning. nice and quiet.
Disliked: there was quite a bit of hair on the bathroom floor and in the shower basin that I cleaned up myself. Didn?t seem like the bathroom floor got much attention during cleaning.
Tani Mon, 8 August 2022
Great overall, but the price...
Liked: It was a large quiet room which was very clean and well appointed. The restaurant in the lobby was good and convenient for dinner or drinks. The front desk staff were very helpful regarding information. The hotel was close to everything and could walk everywhere I wanted
Disliked: Because I asked for a quiet room, they gave me one that had no view and looked directly at the walls of other building so it felt a bit claustrophobic. For the price there should have been at least some view. The price was ridiculous!
Pranay_valson Mon, 8 August 2022
Quiet, decently located and well...
Liked: We loved the location of the hotel, very central and very quiet. The staff were very responsive and considerate and made all accommodations in their capacity to make our stay comfortable. Kudos to the staff.
Disliked: On arrival, we were given a room with a view facing the brick wall of a nearby building. The facilities in the room were under-equipped for two people, even though the hotel was informed of the two of us coming for the stay, like a single chair in the whole room, a single bathrobe, no shower caps, toothpaste, brushes, or slippers. We immediately spoke to the staff to have our room changed and they accommodated the request on the second day of our 4-night stay. We paid ~1500 CAD and expected exquisite facilities and comfort, but felt like we were in a budget hotel. The bed in the second room with the better view sank like a hammock and we were uncomfortable and kept moving all night. This room's AC vents kept hitting our faces, so we had to turn it on and off all night (another reason for us feeling disturbed). Comfort wise we were better off in the first poorly located room. Given the staff had already done what they could for the change, we didn't want them to feel obligated further towards us and suffered the other 3 nights complaining in silence (something I would not recommend). Given good sleep is the most important aspect of a hotel stay, having dated uncomfortable beds and mattress is a no-go.
Christopher Sun, 7 August 2022
love the city and location,...
Liked: good location, clean facilities, comfortable. parking was good.
Disliked: continental breakfast was sparser than normal, but not really a complaint.