Hotel Rhein-Ruhr Bottrop

Simple, easy to check in,...

Liked: Breakfast was absolutely amazing, loved their eggs!! They had everything you could possibly have wanted, cold cuts, eggs, jams&honey and jogurts, along with fresh bread! Fresh sheets & towels, clean room.

never again this hotel

Liked: nothing
Disliked: this hotel sends a link to reconfirm the booking but the link does not work - i called the hotel and one lady was not cooperative - she did not say that reception is closed after 5 PM - i arrive 7 PM and did not know how to enter. there is a phonenr which i called and this lady said i had to type a code on a screen with buttons but there are two screens - lot of traffic 10 meters from the entrance makes impossible to hear the lady - there are two screens with buttons - i asked the lady 5 times which screen and buttons she did not understand although my german is good , finally the lady says there is some boxes and i have to open a box for the key - that was after 10 minutes standing for a closed door - why she not say this before i dont know - i entered the hotel and came to the room bed is 2 x 70 much to narrow for two persons - i changed for the Ramada hotel nearby and lost my money for the Rhein hotel - the farmacy next to Rhein hotel said there are many guests having the same issue, also the Ramada hotel said the same. If the owner of Rhein runs a hotel he should have a reception at least untill 8 PM as mosts guests arrive between 3 and 8 pm - i donot recommend this hotel and take Ramada, 1.5 km away - Ramada wss ame price and excellent breakfast too

Close to the railway station...

Liked: Breakfast exceeded our expectations. Great variety of food also if you are a vegetarian.
Disliked: N/A

Good

Good location with decent amenities

Disliked: That I had to pay upon checking in, despite already having paid via booking.com. Terribly inconvenient being abroad nor the fact that breakfast was indeed included, wasn’t communicated to me

Very good

Good

Liked: Good location,The room was decent enough for the price.
Disliked: please indicate on the website that it's a self service hotel after 18:00. I was surprised to come at 18:30 to see that there was no stuff. Next morning there was nobody either,beside the staff in the kitchen. nobody there to ask for anything. No shower gel in the bathroom. very weird facilities,especially when you use elevator, which is not getting you back to reception, the door was closed.

Good

Very good