Hotel Rey Alfonso X Guest Reviews
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Write a review
Marjana Fri, 1 August 2025
Pleasant
Liked: The quality of the sheets, bed, room and bathroom size, cleaning team absolutely wonderful, great job, A/C, delicious Pina Colada on roof top bar.
Disliked: We stayed for three nights and, while the hotel has a lot of potential, a few service issues left us disappointed.When we arrived early, reception told us our room would be ready in 5–10 minutes. However, we ended up waiting nearly an hour without any clear updates. We completely understand that check-in is from 4pm and were happy to wait — we just would have appreciated a more accurate estimate so we could have used that time differently.Reception staff were not particularly welcoming, which unfortunately set the tone at the beginning of our stay.Room service was limited to drinks only, which we found surprising. When we tried to order a bottle of wine around 1am, it wasn’t available either.On our first day, we discovered the shower head switch wasn’t working. It wasn’t fixed until the next day, and no one acknowledged the issue with an apology or even a small gesture to make up for the inconvenience.It’s a shame, as the hotel itself is beautiful and has great potential. With some improvements in service, communication, and guest care, the overall experience could be much more enjoyable.
Peter Thu, 31 July 2025
Very good
Louise Tue, 29 July 2025
Exceptional
Anonymous Tue, 29 July 2025
Wonderful hotel with friendly staff...
Liked: Excellent staff and amazing breakfast.
Disliked: Nothing.
Ruth Sun, 27 July 2025
We had a lovely stay...
Liked: Perfectly located so that you can walk everywhere. Parking available for those driving.
Sally Sun, 27 July 2025
Superb. Book it!
Liked: Beautiful hotel. Rooms very spacious. Extremely clean. Staff all brilliant. Highly recommend for a stay in Seville.
Disliked: Nothing yo not like. Gorgeous hotel and a great stay.
Nataša Sun, 27 July 2025
Everything was perfect !!!!!
Gillian Sat, 26 July 2025
Exceptional
Liked: Lovely hotel with superb service. Clean, cool (when outside was 38 degrees!) and great location.
Siobhan Sat, 26 July 2025
Great staff, location, cleanliness, would...
Liked: Everything
Disliked: Nothing not to like
Lucy Fri, 25 July 2025
Fantastic value for money for...
Liked: The room was spacious, clean and comfortable and equipped with everything you would need. We arrived early and were allowed to check in as well as receiving a free upgrade. The rooftop pool and bar were beautiful and even better than it looks on the website. Staff were very friendly and extremely helpful. Fantastic value for money for a central stay.
Disliked: Nothing!