My truck was turned over to the valet and within hours, the window had been smashed and items stolen. Found out today from hotel insurance that they won't cover the cost, so going on my insurance and coming out of pocket for deductible.

Liked: Rooftop Restaurant.
Disliked: Truck was vandalized in their 'secure' parking garage.

Exceptional

A few frustrations but otherwise...

Liked: A beautiful hotel, and a beautiful room.
Disliked: The menu for the hotel top restaurant was not up to date on the television, and room service wasn't available. Also, there appeared to be no ADA ramps, so dragging luggage from the parking lot, and then up the stairs was frustrating. The no-door shower was kinda strange.

Very good

Liked: I understand the hotel was abiding by the local requirements, however, they could increase their level of customer service in other ways. For example, instead of providing daily cleaning and replenishment, deliver towels and supplies at a frequency determined by the length of stay. We had to ask for everything and then wait for it to be delivered.
Disliked: The staff at the front desk appeared to be new to their jobs. Some couldn?t help with questions, again customer service suffered.

Superb

Exceptional

Disappointing

Liked: It was a good size room
Disliked: No breakfast on Sunday morning Flickering light clogged sink Very loud bathroom fan

Exceptional

Will definitely stay again!

Liked: The room was beautifully and thoughtfully decorated and stocked, the bed was very comfortable, the staff was beyond helpful, and the location was fantastic with a museum on the block and lots of great places to eat right around the corner.
Disliked: We have no complaints!

Pleasant

Liked: Stylish design, top side the restaurant is good. Good location
Disliked: Elevator was not cleaned regularly, my room never had room cleaning service during my 3 day stay. Furniture was dirty and stained. I would not stay here next time I visit.