Hotel Relais Charles-Alexandre

The hotel was excellent. Service was excellent as well. Will return again.

Liked: The service was excellent. The employees were very friendly.
Disliked: None.

Very good

Liked: Room is clean, bed is comfortable. Location is amazing, we can walk to the center in 10 minutes.
Disliked: The check-in system requires a lot of technical details, which takes a bit of time. Once it is resolved, it works, but at first, it seems to be complicated.

Superb

Liked: Nice location, friendly staff. Would be even better if we had a kettle in the room

Good

The lack of elevator, and...

Liked: The room
Disliked: No restaurant. You need to upgrade your service to make it comfortable to eat in the restaurant.

選んで良かった。

Liked: The room was clean and the staff was friendly.
Disliked: The room was a bit crooked, probably because the building is old. It was a shame that breakfast wasn't served.

Superb

Superb

Great location

Liked: Great experience, clean and friendly staff 20 min walking from old Quebec

Good but the new owners...

Liked: We got offered the electric parking for all night but got called in an hour to have our car removed to leave the space for another. Towels had stains on them. Wrong code for main door was given, called both numbers on the door with no answer, had to call the emergency and they had to call their boss. No breakfast as advertised.