Hotel Relais Charles-Alexandre

The hotel was excellent. Service was excellent as well. Will return again.

Liked: The service was excellent. The employees were very friendly.
Disliked: None.

Good

Very convenient location and comfortable...

Liked: Fun little property, well kept and lots of character. Just about a km from the main busy center, so was a nice walk home and the space was very quiet at night. Beds were super comfy and the space was great.
Disliked: More secure spot for luggage drop off before check in would have made it a little less stressful.

Pleasant stay but....

Liked: A cute hotel, confortable hotel in a perfect location.
Disliked: The check-in is done through digital keys. It is fine...in theory. We booked for 3 nights yet when we returned to our hotel after an outing the first morning of our stay we were blocked from entering the premises. It took a while to solve the problem. Rather disconcerting.It is strange that no humain appeared after the mix up.

Exceptional

Very good

Liked: Location
Disliked: Took a while to adjust to the no staff and virtual keys.

Remove digital entry system and...

Disliked: No staff. The digital card for the front door didn’t work for me, nobody answered the help number and luckily another guest let us in.

Very good

Automatic hotel

Liked: Perfect location
Disliked: The poor automatic systemThe room was dirty (trash behind beds)

Will never book it again

Liked: The location is the only good thing about the place
Disliked: Over priced for this level of hotels,AC is so noisy Bathtub is so small and tightBed are non comforting at allNo elevator