Central location with clean rooms...

Liked: Central location. Very helpful staff and excellent breakfast. Clean room with great bathroom which was clean and serviced every day.
Disliked: Most rooms have internal view which made them very dark. Some problems with neighbours returning in early hours and slamming doors. Not very secure for entry to bedrooms. There is a bar next door which has entrance from hotel but staff there not so welcoming and had to battle to get a proper table for our drinks every day as bar stools were uncomfortable. Managed on last evening … there is a 10% discount for hotel guests but we didn’t know about this until last night.

Refreshing, trip! Madrid and Hotel...

Liked: Lovely room with everything for a pleasant stay.Staff helpful, friendly and efficient!!
Disliked: My room was very dark with no natural sunlight which was a bit tiring after a few days! Hotel staff delightful!The staff in the bar next to the hotel reception however were not that helpful and service was slow and didn’t ask whether we were hotel guests which would have saved us 10%!

Perfect spot with super friendly...

Liked: Location and staff

Exceptional

Very pleasant.

Liked: Very friendly and accommodating staff.
Disliked: Nothing

Excellent experience

Liked: Everything…location, staff and beautiful hotel

Exceptional

Exceptional stay in the heart...

Liked: Exceptional service of all staff. Extremely comfortable stay. Absolute value for money.

Really enjoyable and action packed

Liked: It’s position in the city and the standard of the decoration and cleanliness
Disliked: All good