Hotel Puerta Del Sol Guadalajara

Exceptional

Liked: customer service

Excelente opcion

Liked: El staff era sumamente amable
Disliked: El control remoto no funcionaba bien en la habitacion.

Exceptional

Exceptional

doubel charge me for hotel...

Liked: so so ,no good
Disliked: wifi and bed too small

It was something

Liked: It was clean and almost all the staff was polite and helpfullThe pool is good and the garden was nice.
Disliked: The beds are awful. New pillows needed, they seem old and with pillow stuffed lumps.We just had sheets, asked for a blanket since it was cold and they did not have any.The bathroom is small and old. All the water came out of the shower space. They need to update the rooms.

Bad

It was okay this time

Liked: Clean and well located.
Disliked: I did not like the fact that they charge $350.00 for the first time. For getting in the room an hour and a half before the check in time. We have been in that place before and it has never happened.

Poor

Disliked: The bathroom bad design; for the price breakfast should be include it