Hotel Prince Regent

Exceptional

Liked: Excellent breakfast, lots of choices. Location great.
Disliked: Everything was perfect for us.

December work stay

Liked: check in quick
Disliked: Unsure

Avoid

Disliked: This was a highly disappointing place to visit and stay. We arrived to a very dated and tired establishment and in good time. We were advised of our room and that it had been cleaned/ready for us (402). We made our way to the room to find it tired, full of mould and having been not cleaned to a fit enough standard for human habitation, and there was not a uselable shower in the oddly shaped bathroom and where the shower head was fitted nobody over 3 foot tall would have been able to stand and take a shower, so returned to reception to kindly make our discord felt, but met with an initial lie of 'this is the only room we have!', which was highly incorrect as the hotel was at no more than 50% occupied. We were informed that the room had been cleaned, so upon the again politely presentation of the attached photos we have give to this review, I was shouted at and informed that I was rude to be presenting these to the person (a person who was later identified as being the duty manager, and clearly in the wrong trade, if she beleives shouting at a guest is the way to deal with a valid complaining guest. Further training would be need for this person, if she was a duty manager, as calm is not in her remit at present). After a very long drawn out huffing & puffing by the duty manager, we were presented a second room in the neighbouring hotel and in the basement next to the games room/main entertainment area. This room was also next to the main road and noisy from the traffic. The experience falls very short of what should be expected for gueat to walk into. We feel everyone should know how poor this establishment is for those booking rooms and hope they get this correct before the local enviromental health team come to do an inspection of all the rooms.

Bad

Very enjoyable

Liked: Lovely hotel
Disliked: Lovely view and lovely staff

Pleasant

Liked: Clean
Disliked: Uneven floor in roomNo wifiTv not workimgBed too old — uneven and uncomfortable..

The only thing I would...

Liked: Close to the beach, lovely room
Disliked: Nothing, everything was okay

Good location but hotel in...

Liked: Location
Disliked: The room 106 smelt terrible, the decor is in major need of decoration.

We had an enjoyable nights...

Liked: Lovely room, friendly staff. It’s a really nice place to stay.