Exceptional

Liked: Great and clean rooms, very nice staff
Disliked: The construction site, but it is a temporary measure.

Very good

Superb

Liked: Location is very good
Disliked: We can hear people walking upstairs. The room’s sound proof not very good

Great location, great staff.

Liked: Awesome location and exceptional staff. This is just a few minutes walk from the heart of old Quebec.The hotel is in a historic building with thick stone walls and vintage windows. In cold weather (it was -9 celsius when we stayed there in February), there is a bit of cold radiating from the windows. It wasn't a major problem except when sitting on the toilet :-) We turned up the heat a bit and were very comfortable. This comes with the old buildings!We had a larger room with full kitchenette, small kitchen table, small office desk, a separate bedroom, 2 tvs with Netflix available (you have to login with your existing account). The bed was comfortable, the room was clean, our night was quiet. Bathroom has a heated floor which is nice, a nice large ceramic shower. Overall a great room with a nice mix of old and new.There's parking around the hotel, however you have to pay for it. We have an electric car and asked for an electric charging station if possible. There are a few right by the hotel, but you're not guaranteed to have one available. However the staff kindly kept one free so we were able to charge overnight which is nice. In all cases, I suggest you ask the staff to help you with parking as you may have to go a few minutes away when it's more busy.Speaking of the staff. Everyone was very kind, very attentive and went out of their way to accommodate us. The gentleman at the reception came outside with me and helped with setting up the app for the charging station. Also, I had made a mistake with our reservation dates and even though it was final and non-refundable, he went out of his way to make the corrections at no extra cost and we ended up having an outstanding stay at the correct dates.Overall, this is an excellent place to stay.

We loved the city and...

Liked: Amazing location. The room was comfortable. Convenient to have a restaurant at the hotel. The morning receptions staff - two girls - were fantastic - kind and super helpful.
Disliked: Construction work in two rooms right next to ours and workers start making noise early, before 8am (make sure to ask about this as they had construction throughout hotel). Two male receptionist on duty at night won’t lift a finger to help - we traveled for 12 hours through snow storm and they did not offer any help with luggage. Would be nice to be greeted with some kindness.

Exceptional

Great location hotel in Quebec...

Liked: Location
Disliked: Room cleanliness

Hotel Port Royal, Quebec City

Liked: Smooth check in and check out.Courteous and efficient staff at reception. Big rooms with good heating although lighting is a bit poor. Television is smart & kitchenette facility was nice.
Disliked: Property seemed a bit dated.Limited private parking onsite, but public garage in close proximity.

It was a short stay...

Liked: We brought our dog(husky) and the room was perfect for all of us.
Disliked: Nothing