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Hotel Pontchartrain Detroit By Bel Air Collection eeef - (855) 261-9021
Hotel Pontchartrain Detroit By Bel Air Collection, 2 Washington Boulevard, Detroit, MI -(855) 261-9021
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BOOK ONLINE OR CALL - (855) 261-9021
3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (707 Ratings)
2.7 miles from Detroit centre
BOOK ONLINE OR CALL - (855) 261-9021
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Hotel Description
Featuring an on-site restaurant this hotel is 5 minutes' walk from the Detroit Riverwalk and the Detroit-Windsor Tunnel. Each guest room is equipped with free WiFi. A flat-screen cable TV is provided in every room at Hotel Pontchartrain Detroit By Bel Air Collection Downtown Riverfront. Guests can enjoy the in-room tea and coffee-making facilities and a free newspaper delivered daily. A business centre with fax and photocopying services is also featured. Urban Cellars is on site and serves American cuisine for breakfast lunch and dinner. The lounge has a range of cocktails and beverages to choose from. Ford Field home of football's Lions and Comerica Park home of baseball's Tigers are 1 mile away. Coleman A. Young International Airport can be reached in 15 minutes' drive.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
A
Business Center
q
Accessible
x
Free Breakfast
j
Free Parking
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Business Center
` Restaurant
` Swimming Pool
` Meeting/Banquet Facilities
` Newspapers
` Valet Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Heating
` Fax/photocopying
` Snack bar
` Shared lounge/TV area
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` alarm clock
` 24-hour security
` Concierge services
` Designated Smoking Area
` Free Wi-Fi
` Indoor pool
` Closet
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` smoking allowed
` Carpeting
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery

Hotel Pontchartrain Detroit By Bel Air Collection Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

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4

Very Good - 4 out of 5

Jennifer Mon, 20 September 2021

Great view! Dated interior and...

Liked: Great view! Dated interior and small bathroom but the view helped make up for the small shower.
Disliked: Great view! Dated interior and small bathroom but the view helped make up for the small shower.

3.5

Good - 3.5 out of 5

Benjamin Sun, 19 September 2021

Good

5

Exceptional - 5 out of 5

Carol Fri, 17 September 2021

Best Detroit Weekend Stay Ever!

Liked: After there was a conflict with my reservation, the staff went out of its way to assure I was comfortable and had a great alternate room.
Disliked: I actually liked EVERYTHING about the hotel. The only issue is that they did not hand the type of room I had reserved; however, they really made good on the mistake.

3.5

Good - 3.5 out of 5

Emeral Fri, 17 September 2021

Birthday trip

Liked: Across from Canada
Disliked: Parking, small bathroom, entrance to room small, restaurant in hotel food took forever.

5

Exceptional - 5 out of 5

Amanda Thu, 16 September 2021

Loved my stay will definitely...

Liked: Nice clean
Disliked: Breakfast

1

Poor - 1 out of 5

Thomas Thu, 16 September 2021

Will not ever go back.

Disliked: Took more than an hour to check in even though I had a non cancellation reservation.Also when I went to depart had to wait to pay for and retrieve my car!

5

Exceptional - 5 out of 5

Renaud Thu, 16 September 2021

Exceptional

Liked: Clean. Breakfast on the ?top of the Pontch?

4

Very Good - 4 out of 5

Darrell Thu, 16 September 2021

Very good

1

Poor - 1 out of 5

Igli Thu, 16 September 2021

Very poor

Liked: The location
Disliked: The staff

3

Pleasant - 3 out of 5

Paul Wed, 15 September 2021

Adequate

Liked: The location is prime. Our business event was at the Renaissance Center which is well within walking distance of the hotel so that was perfect.
Disliked: The hotel is definitely dated, and in desperate need of an upgrade especially in the rooms. Additionally, there was apparently some kind of system failure the day that we checked in and it took an inordinate amount of time for us to actually get checked into the hotel. I realize this was not the fault of the staff, and they did the best I could, but for nearly $500 per night I expected more overall

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Hotel Pontchartrain Detroit By Bel Air Collection 2 Washington Boulevard, Detroit, MI