Hotel Pergola Jamaica JFK

Good

Liked: An accessible place in terms of proximity to the airport, really nice staff.
Disliked: The air conditioner was very noisy and I couldn't sleep. I went to the reception and they immediately sent someone to check what was happening... but he couldn't help, so I was left with the noise.

Good

Liked: Location

Bad

Liked: Nothing
Disliked: No parking (didn’t notice in the booking), room filthy, bathroom dirty, no washcloths, holes in blankets on the bed, rude staff, people standing outside, addicts all over, and its a shelter

Good

Convenient

Liked: It was surrounded by so many stores
Disliked: The linen needs to be upgraded. It was old

They need to do better.

Liked: The Roku tv has everything you can possibly watch. It’s all available. The ladies at the front desk are very friendly and helpful, they tried everything and did their best to accommodate me.
Disliked: My refrigerated didn’t work in one room so they switched my room and my refrigerator didn’t work in that one so they tried to give me another one in the refrigerator in the third room also didn’t work. The walls were extremely dirty in the room. The bed was sunk in, and there were roaches.

Very good

Very good

Worst place I’ve ever stayed....

Liked: Nothing, within an hour tried to get a refund because I felt unsafe to be there and my request was denied. Message to the property about my personal safety concern was also not answered.
Disliked: Dirty, smelly, loud, unsafe location.