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AustraliaHotel Penzance Guest Reviews
Overall Average Score:
Good (3.95 out of 5)
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Mateusz Thu, 7 August 2025
Exceptional
Patricia Wed, 6 August 2025
Exceptional
Liked: The breakfast was exceptional. The bed very comfortable.
Joel Thu, 31 July 2025
Very good
Elliot Thu, 31 July 2025
I only stayed for the...
Liked: It was pleasant enough, very clean, smart if a little dated, and there was no shower just a bath with shower attachment.
Disliked: The room was boiling hot in summer no aircon, I had to sleep with the window wide open and the fan blowing… only got about 5hrs Kip as a result.
Ashleigh Thu, 31 July 2025
Disappointing
Liked: The location is pretty good as it is located next to the harbour and not far from the town. Bed was comfortable enough. There was a lovely lady on reception who was really helpful and wrote down lots of things to do in the area. After that, there were very few staff around, and I'm not sure anyone worked in the restaurant.
Disliked: The room was very dated. There was a pungent aroma in the halls. The swimming pool isn't well maintained. All of the decking around it is rotten/rotting, and the sun loungers were in a bad way. Also, I would like to add that answering phone calls is not their strong point. Called around 10 times in the 48 hours before we arrived before we got an answer. All in all, I would just say that the hotel is a £70-90 pound a night hotel.We paid around £200 a night and would expect better.
Cheryl Sat, 26 July 2025
Lovely hotel
Liked: Helpful staff Loved the pool even though a little datedComfortable and bright roomLovely breakfast Great location and view
Disliked: A short very steep path to hotel
Louise Sat, 26 July 2025
It was a bed to...
Disliked: Tired, dirty, smelly, out of the way. Booked a superior room with sea views, large windows, but got one that was in the attic, high windows that you couldn’t really see the sea view from u less you stood in front of the TV or sofa. Didn’t resemble the photos in any of the booking sites, and when I asked a member of staff, I was told yes, a lot of people ask us if they have the right room……. Well that means your advertising is misleading! The photos graphs taken for advertising show this place in as good a light as they can, but actually my husband called it faulty towers!
Richard Sat, 26 July 2025
Exceptional
Liked: Staff friendly & helpful
Disliked: Stairs to the room!
Margaret Thu, 24 July 2025
A good hotel apart from...
Liked: Clean, friendly.
Disliked: Shower was poor, scalding hot or cold. No tea or coffee for breakfast, machine broken.
Ingrid Thu, 24 July 2025
Superb
Liked: Since we were just staying for one night unfortunatly there was no time for swimming in the outdoor pool, which was well situated in the garden. The Hotel offered an amazing view onto the sea from the wintergarden and the breakfast room. All in all a nice, quiet and well-kept place to be.
