Hotel Pentagon

Liked: All else.
Disliked: Noise from adjoining rooms.

Very good

Liked: Our Uber/Lyft drivers kept telling us how bad this motel was. It was not bad at all! We were pleasantly surprised.

Superb

Liked: Free parking is a must for me. They delivered.
Disliked: One of the staff didnt let us use the restroom in the lobby. I was told I need a key card, meaning, I have to checkin first which will be at 3pm that day.I politely asked and explained that I drove 4 hours and arrived early. And my kids just needed to use the restroom. Previous staff let me use it before. Maybe policy changed.

Left multiple messages confirming our...

Liked: Afffordable and breakfast
Disliked: Staff were not competent AT ALL

Good

Liked: At least breakfasat had more options than the average of hotels
Disliked: Very expensive for what they serve

Excellent location 10 min away...

Liked: Excellent location 10 min away from the National Mall.
Disliked: N/A

Very good

Very good

No wash clothes? No transperancy...

Liked: Hotel Pentagon was in an okay location for our trip. The continental breakfast had good variety and was consistently tasty. The appliances in our room worked and I feel that the housekeepers did an excellent job with what they were given.
Disliked: It took us three days to receive washcloths, a basic amenity, when we repeatedly asked at the front desk. They were always “in the wash”….they can’t ALWAYS be in the wash. A nice lady who worked at the front desk was the only staff member to actually help us receive linens. The room had several parts in disrepair; there was no chain lock in the door, though there was evidence of there once being one. The sink in the bathroom had no handle. The room had a musty odor, which I think may have come from the air conditioning. Maybe a new filter or maintenance was needed? Another amenity we were paying for was the pool. Not only was the pool closed, the grounds were unkempt. We were not given full transparency in the closure and lack of pool access, which is, as mentioned, one reason we paid to stay at this specific hotel.

Superb