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Hôtel Palace Royal eeee - (855) 329-0862
Hôtel Palace Royal, 775 Honoré-mercier, Quebec City, QC -(855) 329-0862
Area: Downtown - Old Quebec
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BOOK ONLINE OR CALL - (855) 329-0862
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (802 Ratings)
1.7 miles from Quebec City centre
BOOK ONLINE OR CALL - (855) 329-0862
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Hotel Description
Hôtel Palace Royal is situated in Quebec City 300 metres from Morrin Centre. The hotel has a hot tub and indoor pool and guests can enjoy a meal at the restaurant. Valet and self-parking options are available on site with surcharge. Each room at this hotel is air conditioned and features a flat-screen TV with cable channels. Certain units have a seating area where you can relax. Enjoy a cup of coffee while looking out at the pool or garden. Hôtel Palace Royal Jaro features free WiFi throughout the property. There is a 24-hour front desk and gift shop at the property. The hotel also offers bike hire and car hire. Vieux Quebec Old Quebec is 500 metres from Hôtel Palace Royal while Basilique Cathedrale Notre Dame de Quebec is 700 metres away. The nearest airport is Québec City Jean Lesage International Airport 14 km from Hôtel Palace Royal.

Check-in time: 17:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Restaurant
` Swimming Pool
` Meeting/Banquet Facilities
` Newspapers
` Valet Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Bridal suite
` Packed lunches
` Heating
` Fax/photocopying
` Snack bar
` Private check-in/check-out
` Shared lounge/TV area
` On-site parking
` fitness center
` vending machine
` Concierge services
` Family Rooms
` Free Wi-Fi
` Heated pool
` Indoor pool
` Massage services
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Shops on site
` Fence around pool
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out

Hôtel Palace Royal Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

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5

Exceptional - 5 out of 5

Andrew, Brooklyn, visiting Centre Videotron Sun, 22 September 2019

The staff here were incredibly helpful when I needed it. They went above and beyond by personally escorting me outside to my Uber when I had difficulty finding it, finding me a place to eat late at night, and excellent service at the bar after attending a concert. The rooms was beautiful with a fantastic street view. Everything was incredibly clean and felt very comfortable and homey. I would absolutely stay at this hotel again as a first choice when I return to Quebec City.

Liked: Room; staff.

3

Pleasant - 3 out of 5

Anna Sun, 14 March 2021

Unexpectedly Noisy

Liked: It?s a nice hotel in a great location. We have stayed here before. Room was very clean and bed was comfortable. Stuff was very friendly. You can order both breakfast and dinner to the room, which was very convenient with all Covid restrictions.
Disliked: There was some kind of a live show with music the night we stayed in. And it was very loud. We stayed on 8th floor and we heard it in our room. It was so loud that we could not sleep. And it went on past 11 pm. We came to the hotel very tired and for just one night to get some rest and it was unexpected downside of our stay. If we knew it be that way we would stay somewhere else for the night. We also did not get our parking pass during check in. We realized it only when we were entering the parking. Since the entrance is very narrow there and downhill the only way out was to get in the parking, turn around there and get back. Unfortunately, we had to pay $2.50 for 1 minute in this parking. Not a big deal but still it would be nicer to avoid it by getting the parking pass that we paid for right away.

0.5

Poor - 0.5 out of 5

Alecsander Mon, 8 March 2021

Tell people there will be...

Liked: There was a concert in the pool lobby area going until 10pm. No one made any mention of this during reservations or check in. My daughter could not sleep.
Disliked: The loud concert no one told us about.

4

Very Good - 4 out of 5

Patrick Sat, 20 February 2021

will return

Liked: great service for the lunch

2.5

Fair - 2.5 out of 5

Rehan Mon, 28 December 2020

Overall it was ok

Liked: Location was excellent,
Disliked: rooms were not maintained, there was no carpet in the rooms

2

Disappointing - 2 out of 5

Jonathan Mon, 14 December 2020

1 night stay

Liked: The bed was comfortable
Disliked: For the price I had better, definitely wouldn't rate this hotel 4 stars, more like 2.5. The receptionists seemed pretty stressed and impatient, main lamp in room was broken. The restaurant was very disappointing, 25$ for a sea food mac and cheese that tasted super bland and disgustingly dry to eat.

2.5

Fair - 2.5 out of 5

Crystal Sat, 28 November 2020

No water for you!

Disliked: I asked for ice water to be delivered to the room at 4:30am and was denied. I've never had a 4 star hotel, yet alone any nice hotel, deny me water. It was quite disappointing to not be of service after spending almost $200 for my one night stay.

4

Very Good - 4 out of 5

France Tue, 24 November 2020

Very good

4

Very Good - 4 out of 5

Tom Sun, 22 November 2020

We understand that the difficulties...

Liked: Location was good, Room was great, great restaurant.
Disliked: Toilet was not as clean as it should have been. No extra toilet paper - had to ask for it. Also had to request towels for our second day.

5

Exceptional - 5 out of 5

Endre Mon, 9 November 2020

Exceptional

0.5

Poor - 0.5 out of 5

Mahmoud Fri, 6 November 2020

Bad

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Hôtel Palace Royal 775 Honoré-mercier, Quebec City, QC