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Hôtel Palace Royal eeee - (855) 329-0862
Hôtel Palace Royal, 775 Honoré-Mercier, Quebec City, QC -(855) 329-0862
Area: Downtown - Old Quebec
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BOOK ONLINE OR CALL - (855) 329-0862
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (776 Ratings)
1.7 miles from QUEBEC CITY centre
BOOK ONLINE OR CALL - (855) 329-0862
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Hotel Description
Hôtel Palace Royal is located in Quebec City 984 feet from Morrin Center. The hotel has a hot tub and indoor pool and guests can enjoy a meal at the restaurant. Valet and self-parking options are available on site with surcharge. Each room at this hotel is air conditioned and features a flat-screen TV with cable channels. Certain units have a seating area where you can relax. Enjoy a cup of coffee while looking out at the pool or garden. Hôtel Palace Royal Jaro features free WiFi throughout the property. There is a 24-hour front desk and gift shop at the property. The hotel also offers bike hire and car hire. Vieux Quebec Old Quebec is 1640 feet from Hôtel Palace Royal while Basilique Cathedrale Noter Dame de Quebec is 2297 feet away. The nearest airport is Québec City Jean Lesage International Airport 8.7 mi from Hôtel Palace Royal.

Check-in time: 17:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Swimming Pool
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Packed lunches
` Heating
` Fax/photocopying
` Snack bar
` Private check-in/check-out
` Shared lounge/TV area
` On-site parking
` indoor pool
` vending machine
` Accessible parking
` Concierge services
` Family Rooms
` Free Wi-Fi
` Massage services
` Restaurant(s)
` Non-Smoking Rooms Available
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` All plates, cutlery, glasses and other tableware have been sanitized
` Free face masks
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Soundproof rooms available
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Professional cleaning services
` Parking available (charges may apply)
` Indoor parking (charges may apply)

Hôtel Palace Royal Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

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5

Exceptional - 5 out of 5

Andrew, Brooklyn, visiting Centre Videotron Sun, 22 September 2019

The staff here were incredibly helpful when I needed it. They went above and beyond by personally escorting me outside to my Uber when I had difficulty finding it, finding me a place to eat late at night, and excellent service at the bar after attending a concert. The rooms was beautiful with a fantastic street view. Everything was incredibly clean and felt very comfortable and homey. I would absolutely stay at this hotel again as a first choice when I return to Quebec City.

Liked: Room; staff.

3

Pleasant - 3 out of 5

Natasha Sat, 20 May 2023

Pleasant

3.5

Good - 3.5 out of 5

Jean Sat, 13 May 2023

Good

4.5

Wonderful - 4.5 out of 5

Michal Tue, 9 May 2023

Great place to stay

Liked: The location of the hotel is great. Clean and well accommodate.
Disliked: Cold water in the swimming pool

5

Exceptional - 5 out of 5

William Mon, 8 May 2023

It was a great time

Liked: The suite was amazing with a panoramic view of the city.
Disliked: The pool was cold and the hot tub needs more water.

4

Very Good - 4 out of 5

Martyn Sat, 6 May 2023

Very good

3

Pleasant - 3 out of 5

Couronne Mon, 1 May 2023

could have been better.

Liked: the decor was cute in the pool area. the lobby had comfortable sofa chairs to sit in while we waited to be checkin and out. which went pretty fast despite a lot of guests. my family enjoyed the little jacuzzi. everyone sort of used that ( all the guests in the pool area were huddled in the small little jacuzzi and no one was in the pool in the morning. it’s proximity to old Quebec is nice. there was entertainment in the evening which is really nice.
Disliked: I have a really comfortable bed at home so I didn’t find the bed here comfortable. I also was disappointed about the bath as it didn’t drain well. the pool was ice cold and so we couldn’t enjoy it. apparently the staff said it’s a heated pool but it’s freezing in the morning. my husband said the gym machines were broken and dangerous to use. we ordered dessert room service. it took forever it was expensive. and the cake tasted like fridge.

2

Disappointing - 2 out of 5

David Tue, 25 April 2023

Disappointing

3

Pleasant - 3 out of 5

Kisic Mon, 24 April 2023

Pleasant

Disliked: I booked a room and then was given the option to upgrade for $50 more. upon arriving g at the hotel and getting the room I realized that the upgraded room was smaller than the room I had originally booked and payed for. staff was very rude and acted as if though they didn’t understand my issue. finally I was given the original room back but was not reimbursed the difference.

4.5

Wonderful - 4.5 out of 5

Nicole Sat, 22 April 2023

Superb

Liked: great location nice suite

3.5

Good - 3.5 out of 5

Dcay Thu, 20 April 2023

Good

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Hôtel Palace Royal 775 Honoré-Mercier, Quebec City, QC