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Hôtel Palace Royal eeee - (888) 608-6346
Hôtel Palace Royal, 775 Honoré-Mercier, Quebec City, QC -(888) 608-6346
Area: Downtown - Old Quebec
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BOOK ONLINE OR CALL - (888) 608-6346
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (1419 Ratings)
1.7 miles from Quebec City centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Hôtel Palace Royal is located in Quebec City, 984 feet from Morrin Center. The hotel has a hot tub and indoor pool, and guests can enjoy a meal at the restaurant. Valet and self-parking options are available on site, with surcharge. Each room at this hotel is air conditioned and features a flat-screen TV with cable channels. Certain units have a seating area. Enjoy a cup of coffee while looking out at the pool or garden. Hôtel Palace Royal Jaro features free WiFi throughout the property. There is a 24-hour front desk and gift shop at the property. The hotel also offers bike hire and car hire. Vieux Quebec Old Quebec is 1640 feet from Hôtel Palace Royal, while Basilique Cathedrale Noter Dame de Quebec is 2297 feet away. The nearest airport is Québec City Jean Lesage International Airport, 8.7 mi from Hôtel Palace Royal.

Check-in time: 17:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Swimming Pool
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Packed lunches
` Heating
` Fax/photocopying
` Snack bar
` Private check-in/check-out
` Shared lounge/TV area
` On-site parking
` indoor pool
` vending machine
` Accessible parking
` Concierge services
` Family Rooms
` Free Wi-Fi
` Massage services
` Restaurant(s)
` Non-Smoking Rooms Available
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` All plates, cutlery, glasses and other tableware have been sanitized
` Free face masks
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Soundproof rooms available
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Professional cleaning services
` Parking available (charges may apply)
` Indoor parking (charges may apply)

Hôtel Palace Royal Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

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5

Exceptional - 5 out of 5

Andrew, Brooklyn, visiting Centre Videotron Sun, 22 September 2019

The staff here were incredibly helpful when I needed it. They went above and beyond by personally escorting me outside to my Uber when I had difficulty finding it, finding me a place to eat late at night, and excellent service at the bar after attending a concert. The rooms was beautiful with a fantastic street view. Everything was incredibly clean and felt very comfortable and homey. I would absolutely stay at this hotel again as a first choice when I return to Quebec City.

Liked: Room; staff.

2

Disappointing - 2 out of 5

Joshua Wed, 12 March 2025

Disappointing

5

Exceptional - 5 out of 5

Dilillo Tue, 11 March 2025

Amazing!!

Liked: The room was clean and spacious,,,very convenient having a microwave and fridge and added bonus the caffitaly coffee machine with free coffee pods!!! Looooved that! Excellent coffee! Location. was amazing! Enjoyed the second cup right next door! We could easily go pick up a specialty coffee and bring it back to.our room,,skating rink nearby! And Poutineville! We never needed the car! We walked everywhere!! It was our first time there! And we were so amazed! The indoor balconies!! Just wow! Amazing concept!!!! That was my only regret ! Not getting a room with balcony ! Will do so next time!!
Disliked: I only regretted not having having chosen a room with balcony! LolEverything was perfect no.complaints

3

Pleasant - 3 out of 5

Rosemarie Mon, 10 March 2025

Pleasant

Liked: Well located and friendly staff.
Disliked: Poor wifi

5

Exceptional - 5 out of 5

Bobby Sun, 9 March 2025

Exceptional

4

Very Good - 4 out of 5

Anna Sat, 8 March 2025

Very good

Liked: Good for kids
Disliked: Needs more kids activites

4.5

Wonderful - 4.5 out of 5

Thibault Fri, 7 March 2025

Superb

1.5

Poor - 1.5 out of 5

Katelyn Thu, 6 March 2025

Highly disappointed.

Liked: Convenient location for Old Quebec and our son liked the unique pool and live music
Disliked: Our room was not clean (hair on sink/shower, something sticky all over the bathroom floor). We were placed in a room against the elevator and the mechanisms could be heard 24/7 in addition to the noise of people getting on and off the elevator, that kept our child awake. Asked about a room change and was told we could downgrade our room with NO refund for the price difference. Called front desk as there was no hand soap in the dispenser. Was told someone would be right up to fill it. Was not filled in the 5 days we were there. Ordered room service one evening- called at 820. Was told would be 15-20 minute wait. Food arrived at 9:45 (restaurant closed at 9) and “nacho” was chips with a pit of cheese on top that looked like it was cooked in a microwave.

3.5

Good - 3.5 out of 5

Emmanuel Thu, 6 March 2025

Good

4.5

Wonderful - 4.5 out of 5

Roua Tue, 4 March 2025

Superb

0.5

Poor - 0.5 out of 5

Raja Mon, 3 March 2025

Bad

Liked: The hotel is dirty

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Hôtel Palace Royal 775 Honoré-Mercier, Quebec City, QC