Hotel Palace Berlin

Still a lovely hotel. Have...

Liked: Rooms are very comfortable - greet sleepLove the lobby bar - great wine and very nice staff
Disliked: One thing that was a bit disappointing was the club lounge - we were staying on the 7th floor and went into it and were a bit disheartened by it , didnt understand the purpose of it and were basically asked to go to the bar for a drink

Amazing

Liked: Very good service
Disliked: We didnt knew that there is extra city tax that was charged in adition to our booking price, although the booning order already included tax.

Superb

Can't wait to go back!

Liked: Wonderful staff, excellent spa, good food, great cocktails!
Disliked: room towels weren't big enough or fluffy enough. Says it all that that is the only thing to complain about!

Good

Lovely

Liked: Brilliant location lots of shops and restaurants within walking distance. Train station five minutes walk away also. Lovely hotel with very friendly staff.

Exceptional

Nice but def not 5...

Liked: Great location, lots of great options on our door step. Incredible bed super super comfy. Breakfast was really good, plentiful loads of great options.
Disliked: Worst shower ever, in my opinion this didn’t feel like a 5 star hotel, 4 at best. . Room was very cramped and stuffy. We messaged the property many times in advance advising we were flying directly to the hotel from Australia. Despite the check in lady explaining the hotel was “quiet” she still didn’t allow us to access the room earlier to have a shower after a 25hr flight.

Great hotel but double check...

Liked: Location, pool, friendly staff
Disliked: Disappointment when we arrived that the room type we had booked was not given to us. Staff eventually managed to sort this out but took an hour.