The hotel was clean and the staff was great. We will definitely stay there again.

I was extremely impressed at how friendly and accommodating the staff were. I had arrived early Saturday morning, exhausted from a red-eye flight and was able to check in at 8:30 which I did not expect. Fortunately, there was a room available for me and I was so impressed at the hotel's generosity in allowing me to check in nearly 6 hours early.

Liked: All of the staff I had encountered were beyond friendly and extremely accommodating.
Disliked: The price was a little higher than my budget but to be expected in NYC.

Great location for those who love the edgy and hip Lower East Side. You fall out of the hotel into some of the best night life in Manhattan. Chinatown and Soho are easy walks. The room was clean, simple, and modern. The temperpedic bed was incredible. The room also had great lighting which I find can be rare in hotels. Would definitely stay again!

Liked: Wonderful staff. Spacious and great room for an NYC hotel. I would go back for the temper-pedic bed alone!
Disliked: One elevator was broken, so getting in and out of the hotel took an annoying long time. But that was all.

Liked: Great light and views. Was on 10th floor with view of Freedom Tower.
Disliked: Everything was terrific.

Overall, great stay!

Liked: Staff was very friendly and helpful. Wonderful continental breakfast. Tempurpedic mattresses!
Disliked: Bathroom only had one towel hook, not enough towel racks. In addition, not enough lighting in room.

Birthday weekend success !

Liked: From the moment we walked in, I knew it would be a good weekend .. My boyfriend and I arrived on Saturday evening and were greeted by two wonderful concierges who were kind and accommodating .. Our room on the 14th floor was beyond our expectations .. The floor to ceiling windows created lots of light and space .. We caught an early dinner at the meatball shop around the corner -- came back to the hotel to a very kind gift from the staff (pictures) .. I got to dance around getting ready thanks to the iPod dock .. Then we walked a few blocks to grab dinner with friends at the STANTON social (yummy tapas not too overpriced and very lively on a saturday night !) -- another few blocks a way to the delancey for more drinks and dancing -- the. Stumbled back to the epicenter of the east village -- HOTEL ON RIVINGTON -- the beds super comfy also :))) plus bacon egg and cheese breakfast for my hangover was great -- will be back !!! Thank you

AMAZING OASIS IN MIDST OF...

Liked: Location...Cleanliness....Decor....VIEW
Disliked: Front Desk/Reception Staff made me feel unwelcome and as if I was a bother to them. Room was NOT ready as expected even after an hour past check in time. The rest of staff was professional and friendly. The kitchen took our Breakfast order only to call back 10 minutes later to tell me kitchen was closed. Not my idea of an Anniversary weekend luckily it was not in my control and my wife was understanding to that.

I would not chose this...

Liked: the room was fabulous, incredible comfy bed.
Disliked: poor breakfast, view not that impressive, location was awful (poor neighbourhood) but close to subway. On New year's eve there was a party in the restaurant and some guys were fighting on the hallway, I was even afraid to pass by them and I had to in order to get to my room. After 5 days my deposit for the room is still blocked on my bank account.

Good return visit

Liked: Second stay, first time in a suite on a high floor, this time in a standard room. Still comfortable. Much better breakfast !
Disliked: Awful view, but comfortable room.

Not Quite What it Used...

Liked: A great place to stay in an underrated part of New York City with lots of great things to see and plenty of terrific restaurants! The staff is very welcoming and helpful.
Disliked: The rooms could stand a little "refresh" - or maybe a stronger vacuum. Also, the tile floor in the bathroom had several loose tiles which kept coming up.