Hotel O Luxury Inn Channelview Baytown I-10

Very good

Not the best experience

Liked: I like the quietness and how much minimum traffic there was in the hotel
Disliked: The staff was very poor didn't offer very much assistance and the rooms were dirty I seen the Cockroach as soon as I walked in the remote didn't work for the TV even after I got batteries it took staff about 45 minutes to bring me some batteries and after they checked me in and I went to my room I was tired I just got off of work and while I was in my room I had just got undressed to go take a shower when you front office called and said that they need to scan my ID again they didn't get my ID verification and I think that is absolutely ridiculous due to the fact that I was already checked in and already had my key and was in my room I went down to the office will let them get my ID a second time and I stayed in front of the glass window no one was behind the counter and I waited for a couple minutes and I noticed the doorbell above the window slot and I rang it I waited a couple more minutes I ring again and I ring again and overall I was there for about 30 minutes and no one came so I went back to my room and then I got another call saying can I please come back down to the office they're in there now

Exceptional

Unpleasant

Liked: NO PETS ALLOWED
Disliked: I would not recommend to anyone. Staff or Verrrry Rude. When customers look leave the room. They enter your room when you leave, Not to clean or repair instead to steal and damage customers personal property. The cleaners and family that live onsite will harass you upon entering and leaving the property. It's NOT clean AT ALL. the linens are used by the family onsite then handed to the customer for use. The furniture including the beds are very worn out and has a unrepairable smell to them. The noise from the freeway is EXTREMELY loud. The sinks leak the air not the heaters work properly. I've stay there for several months in several different rooms is how I know this. I will never recommend this crap to anyone. The only plus NO PETS. Don't GIVE THEM YOUR MONEY

Bad

Bad

Exceptional

Terrible room, wouldn’t stay here...

Liked: The bed was comfortable.
Disliked: Room looked dirty. Sheets weren’t clean and they had nasty spots on there, dressers were falling apart, TV barely worked, the peephole on the door was stuffed so I couldn’t see who was out there, and there were roaches crawling around the room. I woke up to one crawling underneath me. I wouldn’t recommend this place to ANYBODY.

Very good