Hotel Novit

Very good

Superb

Liked: Always great attention.

Functional, but my favorite hotel...

Liked: The staff don't change, which is a good sign for the management, and means they recognize that I am a frequent and loyal guest. The concierge team in particular (Juan Pablo, Rafael and Mario) is great. The hotel design is very basic but everything is pleasant, well maintained and functions well. The food in the dining room is good and provides a decent selection at a fair price. The rooms are well appointed and clean, the beds are comfortable and there are nice touches in the room like useful amenities, robes and a small kettle. The shower and toilet always work well. The location is excellent and with the exception of the rooms facing the roof top bar next door, the rooms are quiet. I have been to the best hotels in the world and I'll say that what one gives up in beauty and glamor at this hotel one wins back in consistent quality in spades. My go to hotel in Mexico City.
Disliked: The pastries in the continental breakfast are not very good.

Exceptional

Superb

Liked: Staff was super helpful and the room was very clean. The hotel is located in a safe area
Disliked: I wished we could open the windows in the room as it got a bit humid and stuffy as the a/c went off by itself during the night

Exceptional

Great Value as Insurgentes Sur

Liked: Very comfortable room, rooftop gym and pool, location
Disliked: No minibar

Superb

Very good