The Nikko was less expensive than other area hotels and provided top notch service, room was great, and the in room coffee was even drinkable! A tailored drum group was wonderful entertainment and our walk to the show at the Nob Hill Masonic was steep, but brief.

Liked: Quiet room; comfy bed; great shower and towels!

The hotel itself is very nice, however the room was extremely small, and "no frills". For $250 per night (w/taxes), and $45 + Tax, I know we could've done better.

Liked: Fairly comfortable.
Disliked: Too expensive for a very average, no frill room.

Will absolutely stay at Hotel...

Liked: The staff went above and beyond to help us with anything we needed- especially the gentlemen who helped us by checking our bags. The rooms were very clean and the pool area was nice.

Exceptional

Calm, friendly, and international

Liked: I really appreciated the staff. They are beautifully trained and exceptionally courteous people. Also, our son greatly appreciated the pool and workout facilities. I've stayed in many hotels and Nikko, quite possibly, at least when we stayed, is the most international. Not a single guest spoke English the entire time we were there! All in all, a hotel we will return to.
Disliked: My television didn't work. The screen said, "No Service." I didn't call down about it. I also didn't like that there was an extra fee to watch any video on my lap top. In trying to view a movie, without paying the fee, the image was distorted. I resorted to watching with an independent tether on my i-phone. Lastly, although the lobby is large, it is not warm and friendly. I didn't want to get up in the morning and read a book or the newspaper in the room.

Great hotel

Disliked: Room is a bit small.

Very good

Liked: Nice locationClean room
Disliked: The toilet is not attached with the shower room. And the shower room is small for a big adult, hardly to bend over washing the hair. Quite different from the presenting photos in the Booking.com. Btw,e ordered twin beds room. The staff told us it?s all the same design as we requested to change the room right after check in.It?s cold in the shower room for elder people due to no heater/warm ac inside. So my auntie didn?t take a shower in the first late night check-in.

Very good

Liked: Facilities and cleanliness
Disliked: Parking v

Exceptional

Liked: excellent location, close to cable car station/BART, easy access to everywhere.
Disliked: wish there was free parking.

Exceptional

Liked: Beautiful hotel and rooms were really nice .location is perfect
Disliked: Unfortunately our room service order was incorrect we were delivered someone else's food

A wonderful 4 day getaway.

Liked: The location was great for our needs. I would definitely stay again and recommend it others.