The Nikko was less expensive than other area hotels and provided top notch service, room was great, and the in room coffee was even drinkable! A tailored drum group was wonderful entertainment and our walk to the show at the Nob Hill Masonic was steep, but brief.

Liked: Quiet room; comfy bed; great shower and towels!

The hotel itself is very nice, however the room was extremely small, and "no frills". For $250 per night (w/taxes), and $45 + Tax, I know we could've done better.

Liked: Fairly comfortable.
Disliked: Too expensive for a very average, no frill room.

Room full of weed smoke!

Liked: Hotel Nikko is one of my favorite hotels in San Francisco. I?ve been coming to Nikko for nearly a decade now and always enjoyed my stay. The staff has always been super nice and helpful, the facilities are nice (as a pet owner I appreciate how dog friendly the hotel is, they have a nice dog run and provide browns and treats for my pup), the overall experience has always been great.
Disliked: Sadly, this time around, we were forced to check out early, because the guest in the room next door was obviously smoking marijuana in his room. At first the overwhelming small of marijuana started to come into our room around 9:30pm. By 10pm, our room filled with thick smoke, so much so we couldn?t see clearly across the room. The guest next door even appeared to have set off the smoke alarm in his room. We called the front desk, security came to kindly remind the guest that this is a smoke free hotel, but to no avail, more and more smoke kept seeping into our room. We finally decided to leave, check out at 10:30pm, and drive home (a couple of hours away). I don?t blame this on the kind and professional staff, they were wonderful, they even offered us a different room, and did not charge us for the last evening when we chose to check out. It is just sad and disheartening to see that this once nice hotel is turning into such type of establishment where guests cannot breathe from smoke in their own non-smoking room.

Stellar City Stay

Liked: Everyone at the hotel was so professional and kind. They went above and beyond to provide excellent customer service. Ernesto even emailed me links for tours. When my boyfriend fell skateboarding they sent up a first aid certified staff member to patch him up. Aside from staff, the hotel and facilities were beautiful and very well maintained.
Disliked: The pool was a bit shallow but there's a pool! Really I have no complaints about this place. Their parking is expensive but there is a great affordable garage right across the street.

Good

Liked: Cleaned
Disliked: Not

Exceptional

Exceptional

Awesome!

Liked: Place was very clean, very safe as there was room card entry required at most places?except the elevator! Staff was also very helpful. Expect high prices for on-site valet.

Very good

We will always stay here!...

Liked: Beautiful hotel. Wonderful location.
Disliked: Nothing.

Exceptional