Hotel Nexus BW Signature Collection

Superb

Liked: Smooth check in, comfortable stay, easy check out! The man at the front desk was very helpful. Clean sheets and safe, convenient location near restaurants, convenience shops, and a salon.
Disliked: The shower was not super clean and flooded since it was ADA, but there was no other drain in the bathroom. Made it pretty messy for the night/morning.

Bad

Pleasant

Liked: We had reserved a handicap room and upon arrival they had over reserved handicap rooms so automatically put is in a King with a jacuzzi w/o asking.

Good

Disliked: A little overpriced for its worth. The area was sketchy. The walls were paper thin. We heard a couple next door for an hour which was disgusting because I have a young child with us.

Good

Liked: The location
Disliked: The hard to get to the room in the 4th floor with kids

2nd and last stay. As...

Liked: Gabriel at the front desk was super helpful and friendly at check in. We were surprised by the steep increase in prices (we paid $109 per night in February, but were charged $280 a night in June). He also made us aware of the changes to the breakfast so we weren't surprised in the morning. He also offered us complimentary water for the room, as we needed it for a cpap machine. The rest of the staff were very friendly and our room was kept very clean.
Disliked: The staff was great, but we were very disappointed by the breakfast offerings. Last time we were welcomed into a nice breakfast room with a place to sit and lots of hot fresh options. Now we are handed a bag of truck stop or gas station type food in a paper bag and told to heat it up in our room (cold Jimmy Dean sandwiches and plastic packaged muffins), then sent into a different room to get beverages. It is an additional $5 per person for poor food choices and inconvenience. Super bad choice on the management's part as this was a gem in a popular area. Since we had a small kitchen in our room, we went to the grocery store and made our own breakfasts. We will stay elsewhere next time.

Exceptional

Liked: great location out of town but close & easy for train station - good breakfast

Superb

Liked: room was comfortable, convenient and staff were VERY helpful and friendly.

Good