Hotel Neptuno by ON GROUP

Superb

Liked: Staff at reception very helpful and friendly. Very good value for money.
Disliked: I didn't like the fact that I had booked and paid for 2 rooms 2 adults in each room with Booking.com .I then received an email from booking.com to book in just two adults.One adult each room.I emailed both the hotel and booking.com to clarify that there would be 4 adults 2 each room before arriving. Neither responded.When we arrived at the hotel we had to pay a further €24 euros.The hotel said that this has happened before with Booking.com.

Very good

Disliked: The pool and gym got closed at 20:00, exact time of our check in. There is no info about working time of these facilities at booking com profile

Exceptional

Liked: Wonderful big hotel and swimming pool. Nice staff and breakfast. Very lively.
Disliked: If someone prefers peace and quiet, this hotel has many families and children. It was very noisy. But overall we loved it.

Adequate, not good value for...

Liked: Room quite spacious, two double beds.
Disliked: Had to ask for a kettle and toaster with arrived later that day. Needed a blanket but had to ask twice for that to arrive. Broken tile to the right of the shower, quite dangerous as you could easily cut your foot on it.

Exceptional

Very good

A good very touristic gotel

Liked: Nice swimming pool, good breakfast, big rooms with a very good air conditioning
Disliked: Rather busy hotel but they can handle the amount of guests

Superb

Excellent

Liked: Beautiful clean hotel well presented. Staff very accomodating. Breakfast is excellent with unlimited choice
Disliked: Avoid rooms 1 - 25 if you do not intend to take advantage of entertainment as they are around the pool area where it is held in the evening