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Hotel Napoleon Ascend Hotel Collection eeee - (855) 270-4339
Hotel Napoleon Ascend Hotel Collection, 179 Madison Avenue, Memphis, TN -(855) 270-4339
Area: Downtown Memphis
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BOOK ONLINE OR CALL - (855) 270-4339
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (463 Ratings)
0.5 miles from Memphis centre
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
Hotel Napoleon an Ascend Hotel Collection Member is well located in the middle of Memphis and is within a 2-minute walk of AutoZone Park and a 5-minute walk from Beale Street. The property is less than 0.6 mi from Memphis Rock n Soul Museum. Guest rooms in the hotel are fitted with a flat-screen TV. Every room is fitted with a private bathroom with bathrobes and free toiletries. All guest rooms at Hotel Napoleon Ascend Collection have air conditioning and a desk. Guests at the accommodations can enjoy an à la carte breakfast. Guests can enjoy a meal at the in-house restaurant which specializes in American cuisine. Orpheum Theater is a 10-minute walk from Hotel Napoleon an Ascend Hotel Collection Member while FedExForum is an 8-minute walk from the property. The nearest airport is Memphis International Airport 7.5 mi from the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Restaurant
` Parking
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Internet services
` Non-smoking throughout
` WiFi
` Family Rooms
` Non-smoking Rooms
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Parking garage
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Face masks for guests available

Hotel Napoleon Ascend Hotel Collection Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

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4

Very Good - 4 out of 5

Jody Thu, 7 December 2023

Very good

Disliked: Was told we were being charged additional fees that we could not decline but would include beverages in the bar lounge area but the area was so busy we could not get anyone to take our drink orders even after they acknowledged we were there.

4.5

Wonderful - 4.5 out of 5

Brandi Sun, 19 November 2023

Great hotel, but no sleep.

Liked: We loved the entire property. It was beautiful!
Disliked: The mattresses are like a rock, and neither of us slept. Heard road noise all night long.

4

Very Good - 4 out of 5

Mike Tue, 14 November 2023

Very good

4

Very Good - 4 out of 5

Jalen Sun, 5 November 2023

Stay was very enjoyable -...

Liked: Customer service, including the text service, was great. Everyone was polite and accommodating. The room was freshly cleaned and sanitized, and the bed was comfortable. Also, enjoyed the little complimentary items in the lobby.
Disliked: The only weird thing we weren't happy with was the lack of room service. One would think it'd be a given considering the restaurant is in the same building and that it's one of the best and most expensive hotels in Memphis.

5

Exceptional - 5 out of 5

Anonymous Tue, 31 October 2023

Exceptional

4.5

Wonderful - 4.5 out of 5

Carolee Sun, 1 October 2023

A terrific value for upscale...

Liked: Location was excellent, right in the heart of downtown and a close walk to Beale Street. The Peabody ducks were just down the street. Unfortunately the Main Street trolley wasn't running while we were there. It would have made getting around even easier. Complimentary wine was very welcoming as we came "home" tired at the end of the day. Desk staff were wonderful.
Disliked: The on-site restaurant was handy, but with limited offerings.

5

Exceptional - 5 out of 5

John Sun, 1 October 2023

It was to Llosa around...

Liked: It was clean staff we’re great and good location
Disliked: All as adobe

5

Exceptional - 5 out of 5

Jonathan Mon, 25 September 2023

Exceptional

5

Exceptional - 5 out of 5

Cheryl Sun, 10 September 2023

Nice comfortable room and quiet...

Liked: Historic building on corner of MADISON AVE and B B KING in downtown Memphis
Disliked: Musty smell. Could see original curved window frame water damaged but another sealed inner window was on inner side of this exterior window. Needed repair though

4.5

Wonderful - 4.5 out of 5

Anonymous Sat, 26 August 2023

Great location.

Liked: Great location. I liked that housekeeping didn’t interrupt our stay.
Disliked: The first room was stuffy and smelled moldy. I hated to be “that person”, but my breathing issues made that a no-go. Staff was very helpful in getting us another room. The rooms could use a bigger trash can to let us help the staff.

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Hotel Napoleon Ascend Hotel Collection 179 Madison Avenue, Memphis, TN