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Hotel Napoleon Ascend Hotel Collection eeee - (855) 270-4339
Hotel Napoleon Ascend Hotel Collection, 179 Madison Avenue, Memphis, TN -(855) 270-4339
Area: Downtown Memphis
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BOOK ONLINE OR CALL - (855) 270-4339
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (324 Ratings)
0.5 miles from Memphis centre
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
Hotel Napoleon an Ascend Hotel Collection Member is well located in the middle of Memphis and is within a 2-minute walk of AutoZone Park and a 5-minute walk from Beale Street. The property is less than 0.6 mi from Memphis Rock n Soul Museum. Guest rooms in the hotel are fitted with a flat-screen TV. Every room is fitted with a private bathroom with bathrobes and free toiletries. All guest rooms at Hotel Napoleon Ascend Collection have air conditioning and a desk. Guests at the accommodations can enjoy an la carte breakfast. Guests can enjoy a meal at the in-house restaurant which specializes in American cuisine. Orpheum Theater is a 10-minute walk from Hotel Napoleon an Ascend Hotel Collection Member while FedExForum is an 8-minute walk from the property. The nearest airport is Memphis International Airport 7.5 mi from the property.

Check-in time: 03:00 PM   Check-out time: 11:00 AM
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Restaurant
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Coffee/tea maker
` Refrigerator
` bathrobes
` Wheelchair accessible
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` English
` Parking Available
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Free face masks
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Ironing amenities
` Luggage storage & lockers
` Non-smoking property
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Hotel Napoleon Ascend Hotel Collection Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

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2

Disappointing - 2 out of 5

Wayne Tue, 5 July 2022

disappointing

Disliked: The pre-check in process and check in process is way t0o complex and confusing, needs to have a check in person on site. Price is too expensive for quality to site.

4

Very Good - 4 out of 5

Scott Tue, 28 June 2022

Very good

3.5

Good - 3.5 out of 5

Jay Mon, 20 June 2022

They need to work on...

Liked: Good location. No cook so no full breakfast
Disliked: Bed very uncomfortable. Room is small, no chairs

4

Very Good - 4 out of 5

Lane Sun, 19 June 2022

decent

Liked: beautiful historic hotel
Disliked: staff was short handed and didn?t get towels, cups, or coffee

3

Pleasant - 3 out of 5

Colleen Thu, 16 June 2022

the room was clean and...

Liked: The room and the location were very nice, parking was very simple.
Disliked: The restaurant, / bar associated with the hotel was absolutely horrendous and disgusting for a 4.5 star hotel. In fact we could not eat there. The bar was serving drinks at 8:30 am to two customers who were still drunk from the night before. There was a homeless woman asleep in the hotel lobby, who then walked into the bar /restaurant area and laid her head down on the table next to us. The woman bartender could not even make a cup of coffee. Instead of using individual creams to put in the coffee, she used a huge jug to over fill cup with cream, , ruining it. But the worst was the food, it was not editable. We ordered an egg wrap in a taco / tortilla shell and the shell was raw, not cooked and tasted like raw flower. and egg was not good. We had to leave and find other food elsewhere. We just wanted to leave, so we paid rather than making a scene and ate at Starbucks

4

Very Good - 4 out of 5

Kelly Wed, 15 June 2022

Very good

3.5

Good - 3.5 out of 5

Matthew Sun, 12 June 2022

Good

4

Very Good - 4 out of 5

Darlene Sat, 11 June 2022

Very good

Liked: location
Disliked: clean & staff was great

1

Poor - 1 out of 5

James Thu, 9 June 2022

Very poor

Liked: Staff
Disliked: Room wasn't clean

1

Poor - 1 out of 5

Lonnie Sat, 4 June 2022

Very poor

Liked: Location
Disliked: The staff for one was very confused on scheduling and seem very uncertain about the booking.com process. They could have told me on Thursday night that the price I had was before taxes. The hotel didn?t have parking we had to use the parking garage and that lady wasn?t helpful or friendly. The rooms are very very small, the vending machines were empty the whole weekend on the third floor and they didn?t have a well stocked snack area. No bathroom privacy. The bathroom door was a sliding farm door that had opens on both sides when it was closed. Definitely not working on!!! Mother wasn?t happy and she doesn?t complain about much!! Lol?..Feedback for you if plan to use them for future customers. Bad experience for us.

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Hotel Napoleon Ascend Hotel Collection 179 Madison Avenue, Memphis, TN