disappointing

Disliked: The pre-check in process and check in process is way t0o complex and confusing, needs to have a check in person on site. Price is too expensive for quality to site.

Very good

They need to work on...

Liked: Good location. No cook so no full breakfast
Disliked: Bed very uncomfortable. Room is small, no chairs

decent

Liked: beautiful historic hotel
Disliked: staff was short handed and didn?t get towels, cups, or coffee

the room was clean and...

Liked: The room and the location were very nice, parking was very simple.
Disliked: The restaurant, / bar associated with the hotel was absolutely horrendous and disgusting for a 4.5 star hotel. In fact we could not eat there. The bar was serving drinks at 8:30 am to two customers who were still drunk from the night before. There was a homeless woman asleep in the hotel lobby, who then walked into the bar /restaurant area and laid her head down on the table next to us. The woman bartender could not even make a cup of coffee. Instead of using individual creams to put in the coffee, she used a huge jug to over fill cup with cream, , ruining it. But the worst was the food, it was not editable. We ordered an egg wrap in a taco / tortilla shell and the shell was raw, not cooked and tasted like raw flower. and egg was not good. We had to leave and find other food elsewhere. We just wanted to leave, so we paid rather than making a scene and ate at Starbucks

Very good

Good

Very good

Liked: location
Disliked: clean & staff was great

Very poor

Liked: Staff
Disliked: Room wasn't clean