Hotel Napa Valley an Ascend Hotel Collection Member Guest Reviews
Write a review
Write a review
Brenda Fri, 30 May 2025
Exceptional Stay at the Napa...
Liked: My stay was truly exceptional, largely thanks to the incredible staff. Their hospitality was outstanding, making us feel genuinely welcome from the moment we arrived. I was impressed by their ability to know everyone by name and greet us personally every time – a small but significant detail that made a huge difference.And the breakfast? Simply fantastic! Delicious, beautifully prepared, and a highlight each morning. The staff's warmth, attentiveness, and genuine care created such a comfortable and inviting atmosphere. We left feeling refreshed and eager to return!
Brian Tue, 27 May 2025
Unfortunate - was hopeful, we...
Liked: Clean and Organized, like an office - Over hyped- 3 pm to 11 am for a dinkie room and a 1 hour breakfast menu with no attendees because the menu was pre fixed. No variety no special ambiance.. stale - The Reviews were pre made or we just got a different vibe than everyone else. This is a business for the family, maybe at one point they appreciated the hospitality aspect. No Home or real love appeal in the home or the rooms.
Disliked: Shared above- Over hyped- 3 pm to 11 am for a dinkie room and a 1 hour breakfast menu with no attendees because the menu was pre fixed. No variety no special ambiance.. stale - The Reviews were pre made or we just got a different vibe than everyone else. This is a business for the family, maybe at one point they appreciated the hospitality aspect. No Home or real love appeal in the home or the rooms.
Ron Sat, 24 May 2025
Exceptional
Sherise Wed, 7 May 2025
Superb
April Tue, 6 May 2025
We rooms are spacious with...
Liked: Beautifully design with spacious rooms
Sullivan Tue, 6 May 2025
Exceptional
Jennifer Mon, 5 May 2025
Exceptional
Liked: Dolly, our point person during our stay, was lovely. She checked in at least daily to make sure we had everything we needed!
Disliked: Nothing!
Joon Fri, 2 May 2025
If I go to Napa...
Liked: Free breakfast.Free parking.
Disliked: Too small room.Inconvenient bathroom.Can’t turn on TV.
Fran Thu, 1 May 2025
It was fabulous.
Liked: Dolly was amazing. Warm & welcoming. Our room was very clean and fresh. Large enough for us to be comfortable; we were not in Napa Valley to stay in our room all day!! And the quaint ambiance. I couldn't believe the place where breakfast was served!! Dolly knocked it out of the park.
Disliked: Not one thing.
Laura Sun, 27 April 2025
Exceptional