Hotel Murano Guest Reviews
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Cindy, Snoqualmie, visiting Tacoma Dome
Long lines at check-in - only two people checking in a line back to the front door. You would think that a hotel by a convention center would be used to large numbers of people checking in at one time! We went to the bar/restaurant. Actually sat at the bar. It took the bartender at least 10 minutes to wait on us. Would not change the channel on the TV to show an Elite Eight basketball game. Then, when we finally got to our room, we were given double beds, although I requested a king when I reserved the room (back in November)! When I called the front desk, the gentlemen told me that I had requested two double beds when I reserved the room. I told him I had requested a king bed and he argued with me. I told him I had a copy of my confirmation email that indicated a king bed and that I would bring it to him and show him. Then he finally backed down and gave us a king bed room. Service was poor; definitely overpriced for the service they provide! Probably won't go back.
Liked: Convenient for a concert.
Disliked: Not worth the price!
Tia, Tacoma
The overall experience and appearance of Hotel Murano was one of the best I have ever experienced. Having been born and raised in Tacoma and coming back to enjoy a concert at this location was very much a vacation. I will NEVER stay anywhere else for a concert at the Tacoma Dome.
Liked: Beautifully remodeled hotel with tastefully appointed guest rooms.
Tuita Fri, 29 August 2025
Exceptional
Barbara Thu, 28 August 2025
It meets my needs for...
Liked: I like it there; I go there regularly and it fits my needs in Tacoma. This was stay #16 starting in August of 2022.
Disliked: Not applicable.
Kaeley Thu, 28 August 2025
Exceptional
Ahlexis Wed, 27 August 2025
A unique, clean, comfortable hotel...
Liked: I enjoyed the ambience of the hotel! The service was fantastic and the hotel was very clean. The art on each floor was extremely unique and such a fun experience. It's definitely a hotel you want to brag about visiting!
Caleb Wed, 27 August 2025
Very good
Liked: The LOCATION you want to go anywhere in town, it's perfect walking distance to just about all of it.
Diana Tue, 26 August 2025
One night in Tacoma!
Liked: I liked the location and my view of Mount Rainier and the Tacoma dome from my room on the 12th floor. The lobby bar serves drinks until midnight!
Disliked: The curtains in my room had a whole in it so it didn’t block out the sun in the morning
Fabiola Mon, 25 August 2025
Exceptional
Eleanor Mon, 25 August 2025
Superb
Amy Sun, 24 August 2025
Great location, nice rooms &...
Liked: Location, staff, glass artwork, view from upper rooms
Disliked: Lobby music, restaurant (Bite), no microwave
Kim Sat, 23 August 2025
Great experience. Room was lovely...
Liked: Great hotel in a great location
Disliked: Loved it all