Hotel Murano Guest Reviews
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|0.3 miles from Tacoma centre|
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Cindy, Snoqualmie, visiting Tacoma Dome Mon, 30 March 2015
Long lines at check-in - only two people checking in a line back to the front door. You would think that a hotel by a convention center would be used to large numbers of people checking in at one time! We went to the bar/restaurant. Actually sat at the bar. It took the bartender at least 10 minutes to wait on us. Would not change the channel on the TV to show an Elite Eight basketball game. Then, when we finally got to our room, we were given double beds, although I requested a king when I reserved the room (back in November)! When I called the front desk, the gentlemen told me that I had requested two double beds when I reserved the room. I told him I had requested a king bed and he argued with me. I told him I had a copy of my confirmation email that indicated a king bed and that I would bring it to him and show him. Then he finally backed down and gave us a king bed room. Service was poor; definitely overpriced for the service they provide! Probably won't go back.
Liked: Convenient for a concert.
Disliked: Not worth the price!
Tia, Tacoma Tue, 16 November 2010
The overall experience and appearance of Hotel Murano was one of the best I have ever experienced. Having been born and raised in Tacoma and coming back to enjoy a concert at this location was very much a vacation. I will NEVER stay anywhere else for a concert at the Tacoma Dome.
Liked: Beautifully remodeled hotel with tastefully appointed guest rooms.
Roberto Wed, 15 September 2021
Liked: Comfortable rooms, great bar, and friendly staff
Disliked: The room was not 100% clean, tub was dirty, bed sheets had stains.
Mary Thu, 9 September 2021
Christy Wed, 8 September 2021
Morocco Sat, 4 September 2021
Theresa Fri, 3 September 2021
Nashonda Wed, 1 September 2021
Beth Wed, 1 September 2021
Liked: Bathroom was old and showed over use. Rust on different parts like the soap holder. Bathtub didn't drain good (fast) and backed up. Toilet needs maintenance to it and didn't flush right. Very disappointed with this visit.
Disliked: See above
Lynda Wed, 1 September 2021
Disliked: A bit aging in rooms
Karen Tue, 31 August 2021
Tacoma made a wonderful get...
Liked: I was impressed with short menu of hot and cold items instead of self service buffet.
Laarni Mon, 30 August 2021
Liked: Location was quiet