Hotel Murano Guest Reviews
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Cindy, Snoqualmie, visiting Tacoma Dome
Long lines at check-in - only two people checking in a line back to the front door. You would think that a hotel by a convention center would be used to large numbers of people checking in at one time! We went to the bar/restaurant. Actually sat at the bar. It took the bartender at least 10 minutes to wait on us. Would not change the channel on the TV to show an Elite Eight basketball game. Then, when we finally got to our room, we were given double beds, although I requested a king when I reserved the room (back in November)! When I called the front desk, the gentlemen told me that I had requested two double beds when I reserved the room. I told him I had requested a king bed and he argued with me. I told him I had a copy of my confirmation email that indicated a king bed and that I would bring it to him and show him. Then he finally backed down and gave us a king bed room. Service was poor; definitely overpriced for the service they provide! Probably won't go back.
Liked: Convenient for a concert.
Disliked: Not worth the price!
Tia, Tacoma
The overall experience and appearance of Hotel Murano was one of the best I have ever experienced. Having been born and raised in Tacoma and coming back to enjoy a concert at this location was very much a vacation. I will NEVER stay anywhere else for a concert at the Tacoma Dome.
Liked: Beautifully remodeled hotel with tastefully appointed guest rooms.
Willey Tue, 10 June 2025
Exceptional
Sharie Sat, 7 June 2025
Superb
Gbadebo Fri, 6 June 2025
Superb
Maree Thu, 5 June 2025
Worth every penny
Liked: It's beautiful very comfortable
Barbara Thu, 5 June 2025
I go regularly to Tacoma...
Winters Wed, 4 June 2025
Very good
Craig Sun, 1 June 2025
Just OK
Liked: View. General Quality.
Disliked: No microwave (I guess I should have known). Cost of parking. No breakfast provided. The bed was saggy on the side and tended to cause me to roll toward the side. The room was small (advertised as 350 to 400 square feet. I think it was about 260). Advertised as having a minibar. It did not have one. I got extremely plugged up in the room each night. Not sure if there is something in the A/C contributing to that.
Matthew Sat, 31 May 2025
Exceptional
Dakota Fri, 30 May 2025
Very good
Liked: I liked how close it was to the old spaghetti factory, me and my family walked there for dinner.
Disliked: Typical Tacoma stuff, sketch area but the hotel was beautiful
Marisel Thu, 29 May 2025
Superb
Liked: location, amenities
Disliked: lovely