Hotel Murano Guest Reviews
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|0.3 miles from Tacoma centre|
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Cindy, Snoqualmie, visiting Tacoma Dome Mon, 30 March 2015
Long lines at check-in - only two people checking in a line back to the front door. You would think that a hotel by a convention center would be used to large numbers of people checking in at one time! We went to the bar/restaurant. Actually sat at the bar. It took the bartender at least 10 minutes to wait on us. Would not change the channel on the TV to show an Elite Eight basketball game. Then, when we finally got to our room, we were given double beds, although I requested a king when I reserved the room (back in November)! When I called the front desk, the gentlemen told me that I had requested two double beds when I reserved the room. I told him I had requested a king bed and he argued with me. I told him I had a copy of my confirmation email that indicated a king bed and that I would bring it to him and show him. Then he finally backed down and gave us a king bed room. Service was poor; definitely overpriced for the service they provide! Probably won't go back.
Liked: Convenient for a concert.
Disliked: Not worth the price!
Tia, Tacoma Tue, 16 November 2010
The overall experience and appearance of Hotel Murano was one of the best I have ever experienced. Having been born and raised in Tacoma and coming back to enjoy a concert at this location was very much a vacation. I will NEVER stay anywhere else for a concert at the Tacoma Dome.
Liked: Beautifully remodeled hotel with tastefully appointed guest rooms.
Anonymous Sat, 14 December 2019
Kristi Wed, 11 December 2019
Pleasant comfortable warm and safe
Liked: Safe secure building I come here and feel like home everytime
Catherine Wed, 11 December 2019
Aimee Mon, 9 December 2019
Liked: Very stylish and unique. Front desk staff was very helpful. Bed was amazingly comfortable!
Anonymous Fri, 6 December 2019
Liked: Nice bed.
Disliked: Offer some complementary water. Tap water isn?t that nice here in US.
Liz Sun, 1 December 2019
Great place to stay while...
Liked: Dog friendly room. Easy to get to the outdoor facilities. Restaurant staff friendly and kind. Staff was welcoming.
Loretta Sat, 30 November 2019
Liked: Atmosphere is excellent
Verified Hotel Guest Thu, 28 November 2019
Disliked: This hotel falsified room description online, by stating there would be a sofa in the room. When I arrived there was a foot stool in the room instead of the described sofa. The staff advised me there was no management on duty. I ended up leaving the hotel
Erika Sun, 24 November 2019
Arne Mon, 18 November 2019