Hotel Murano Guest Reviews
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|0.3 miles from Tacoma centre|
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Cindy, Snoqualmie, visiting Tacoma Dome Mon, 30 March 2015
Long lines at check-in - only two people checking in a line back to the front door. You would think that a hotel by a convention center would be used to large numbers of people checking in at one time! We went to the bar/restaurant. Actually sat at the bar. It took the bartender at least 10 minutes to wait on us. Would not change the channel on the TV to show an Elite Eight basketball game. Then, when we finally got to our room, we were given double beds, although I requested a king when I reserved the room (back in November)! When I called the front desk, the gentlemen told me that I had requested two double beds when I reserved the room. I told him I had requested a king bed and he argued with me. I told him I had a copy of my confirmation email that indicated a king bed and that I would bring it to him and show him. Then he finally backed down and gave us a king bed room. Service was poor; definitely overpriced for the service they provide! Probably won't go back.
Liked: Convenient for a concert.
Disliked: Not worth the price!
Tia, Tacoma Tue, 16 November 2010
The overall experience and appearance of Hotel Murano was one of the best I have ever experienced. Having been born and raised in Tacoma and coming back to enjoy a concert at this location was very much a vacation. I will NEVER stay anywhere else for a concert at the Tacoma Dome.
Liked: Beautifully remodeled hotel with tastefully appointed guest rooms.
Mary Sun, 22 March 2020
Anonymous Sun, 15 March 2020
Liked: Very clean and well put together. Made my birthday very special and went above and beyond! Also
Said happy birthday when in I checked in.
Disliked: The outside windows could use some cleaning.
Garrett Fri, 13 March 2020
Donna Fri, 13 March 2020
Whitney Thu, 12 March 2020
Perfect staycation to celebrate my...
Liked: I love the floor we stayed on. I am a Lactation Specialist and was so elated to be staying on a floor full of breast!
Disliked: Wish there was a free breakfast.
Stacy Thu, 12 March 2020
Jacob Thu, 12 March 2020
Liked: Great view. In the heart of everything great about Tacoma. Great staff. Awesome oysters at the bar
Jayson Tue, 10 March 2020
Valerie Tue, 10 March 2020
Anonymous Tue, 10 March 2020
Liked: The bed was extremely comfortable and the room was lovely.
Disliked: I appreciate that you put a bottle of water next to the bed, however, to me it was misleading making me think it was complimentary when it actually cost $4.