Hotel Murano Guest Reviews
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|0.3 miles from TACOMA centre|
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Cindy, Snoqualmie, visiting Tacoma Dome Mon, 30 March 2015
Long lines at check-in - only two people checking in a line back to the front door. You would think that a hotel by a convention center would be used to large numbers of people checking in at one time! We went to the bar/restaurant. Actually sat at the bar. It took the bartender at least 10 minutes to wait on us. Would not change the channel on the TV to show an Elite Eight basketball game. Then, when we finally got to our room, we were given double beds, although I requested a king when I reserved the room (back in November)! When I called the front desk, the gentlemen told me that I had requested two double beds when I reserved the room. I told him I had requested a king bed and he argued with me. I told him I had a copy of my confirmation email that indicated a king bed and that I would bring it to him and show him. Then he finally backed down and gave us a king bed room. Service was poor; definitely overpriced for the service they provide! Probably won't go back.
Liked: Convenient for a concert.
Disliked: Not worth the price!
Tia, Tacoma Tue, 16 November 2010
The overall experience and appearance of Hotel Murano was one of the best I have ever experienced. Having been born and raised in Tacoma and coming back to enjoy a concert at this location was very much a vacation. I will NEVER stay anywhere else for a concert at the Tacoma Dome.
Liked: Beautifully remodeled hotel with tastefully appointed guest rooms.
Sarah Sun, 4 June 2023
Jamie Fri, 2 June 2023
Terra Fri, 2 June 2023
Liked: Beautiful art work. safe part of town. Complementary drinks with each stay. Great bar and lobby. Artwork on each floor
Chad Thu, 1 June 2023
Grace Thu, 1 June 2023
Anonymous Wed, 31 May 2023
Liked: the art
Disliked: the confusion on why we were charged more and separately for both rooms
Paula Wed, 31 May 2023
Marianne Tue, 30 May 2023
Branden Tue, 30 May 2023
Jianying Mon, 29 May 2023