Hotel Murano A Provenance Hotel Guest Reviews
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|0.3 miles from Tacoma centre|
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Cindy, Snoqualmie, visiting Tacoma Dome Mon, 30 March 2015
Long lines at check-in - only two people checking in a line back to the front door. You would think that a hotel by a convention center would be used to large numbers of people checking in at one time! We went to the bar/restaurant. Actually sat at the bar. It took the bartender at least 10 minutes to wait on us. Would not change the channel on the TV to show an Elite Eight basketball game. Then, when we finally got to our room, we were given double beds, although I requested a king when I reserved the room (back in November)! When I called the front desk, the gentlemen told me that I had requested two double beds when I reserved the room. I told him I had requested a king bed and he argued with me. I told him I had a copy of my confirmation email that indicated a king bed and that I would bring it to him and show him. Then he finally backed down and gave us a king bed room. Service was poor; definitely overpriced for the service they provide! Probably won't go back.
Liked: Convenient for a concert.
Disliked: Not worth the price!
Tia, Tacoma Tue, 16 November 2010
The overall experience and appearance of Hotel Murano was one of the best I have ever experienced. Having been born and raised in Tacoma and coming back to enjoy a concert at this location was very much a vacation. I will NEVER stay anywhere else for a concert at the Tacoma Dome.
Liked: Beautifully remodeled hotel with tastefully appointed guest rooms.
Anonymous Mon, 15 July 2019
Liked: I went to a concert at the Tacoma Dome. Helpful to find the Transit instead of a Taxi
Felicity Sat, 13 July 2019
Anonymous Fri, 12 July 2019
Liked: The bed was very comfortable
Disliked: The parking situation is not great. I don't know how to fix it, but if you have to park up top and you have a hard time with stairs, valet is not always a good option.
Melissa Tue, 9 July 2019
Liked: Perfect location to where we wanted to go!!
Diane Mon, 8 July 2019
Anonymous Mon, 8 July 2019
Disliked: Dirty and worn out room
Julian Sun, 7 July 2019
Liked: The glass art
Disliked: Light didn?t work
Anonymous Sun, 7 July 2019
Courtney Sat, 6 July 2019
Liked: Hotel location was great! It was close to everything and made getting around easy. The room was very clean and comfortable.
Gregory Sat, 6 July 2019
Should have stayed at another...
Liked: Quiet room
Disliked: Poor lighting in bathroom, only one chair in bedroom, room not cleaned during 2-night stay