Hotel Montreal Metropolitan BW Signature Collection

Good

Disappointing

Passable

Passable

Liked: Decent breakfast and clean rooms
Disliked: Rooms have poor ventilation and if suffocating to stay the whole night on portable ac units. We had a small baby and it was very difficult for him to sleep.

Very good

Breakfast doesn’t have any good...

Liked: Large room
Disliked: Breakfast

Passable

Liked: The room was great, nice and spacious up dated room wise
Disliked: Breakfast was horrible. The air-conditioning was very loud in the room, and the ice machine was down for cleaning

Very friendly staff once once...

Liked: Front desk is way understaffed in the morning while people were checking in. That one person also is responsible for answering the phones at the same time. Result was me calling in and being put on hold six times. Was trying to confirm reservation and was told eventually they had no record of the reservation and that there were no rooms available to book. Need more staff during predictably busy periods.
Disliked: A little leary re the parking which was under the bridge across three lanes of busy traffic with no traffic light.

Very good