Exceptional

Superb

Great location, wonderful staff but...

Liked: A great location (walk to everything) with extremely helpful and friendly staff. Our room was on the pet floor, and there was a barking dog during the day. Since I had booked an extremely good d4eal online, I was Ok with this. The dog was quiet in evenings once owners returned. The room was beautiful.
Disliked: We drove a tesla and used their Valet parking. We gave them the key for car entry and the code. They locked the card into the car, and di not leave a note for themselves. So it took about 1.5 hours to figure out what was going on, when we went to leave. They couldn't find the card/key but also did not notify us. We waited and waited. When the door man tried to help us(he was very helpful), the woman in charge of the valet cars would not respond to him. I had to walk around the hotel into the garage and try to figure out what was going on. They need to have a better system for Teslas. All of the other hotels we stayed at, had no problems with valet. You can't lock the key card in the car and then leave it. They had also not written down our code. So I had to find the car and unlock it using my phone. Otherwise the hotel was great.

Exceptional

Fabulous hotel with great service.

Liked: We were in NOLA for a bachelorette party. The hotel is in a great location for exploring the French Quarter. It is charming and makes you feel like you went back in time. The staff were friendly and helpful; they even had spa employees handing out cold towels at the pool. Facilites were up to date. AC worked fabulously. Pool was clean and stocked with plenty of towels. The gym is small but kept clean. The restaurant jazz brunch was fabulous.
Disliked: The smoke detectors had blinking lights that made it hard to fall asleep. The bartenders by the pool were very slow and not efficient; they were not open to having a tab/card open and encouraged us to charge everything to the room. You do have to show your room key to security if you enter the hotel after midnight. Traffic around the hotel can get crowded, so order your Uber/ Taxi to and from the airport with extra time added in. Double rooms have full size beds. Check out was slow if you were looking to get an itemized receipt (as stated above, the bar made us charge to our room, so we needed the itemized receipt).

Exceptional

Exceptional

Exceptional

Superb