Hotel Mondial

Bad

Good

Brilliant location and lovely hotel

Liked: Location, bag storage and friendly staff

Welcoming hotel

Liked: Staff, bedroom with air conditioning
Disliked: My room smelledCigarette. I am not sure someone smoked in it or if it was the bedding but it was not nice when you are a non smoker.

The renovated rooms are very...

Liked: The hotel is located on a small side street and you enter the street through an archway. This creates a buffer from the noise and bustle of the area. There are lots of great food options in the area, as well as covered pedestrian "passages" with shops. You can walk to Mont Marte (~ 1-2 miles). The Metro is easily accessible. Our room, with a second small bed for our daughter was nicely arranged.
Disliked: The hotel included a free cab ride from the airport but you have to be very careful about timing as our cab arrived when we were still on the plain and they will only wait about 1 hour, so we lost our free cab ride.

Exceptional

Reasonably good value for money,...

Liked: Mostly the hotel was very good. Breakfast was good, the room was small but reasonably comfortable.
Disliked: There seemed to be a cold draught blowing across the bed through the night, from some air con I couldn't really work out too well. But the main reason I'm not giving this a higher rating is simply this. When we got to our room we saw one or two men outside our bedroom window. This was on the 5th floor. They were working on some other room. It was a bit disconcerting to say the least. When I went to speak to someone about it, they were not at all apologetic about it. The manager (I think he was the manager) said in a very off-hand way something like "Well I can't ask them not to work can I?" Fairly rude. He only had to say "I'm really sorry about this", or something similar. It takes nothing to be polite and friendly. I found him a bit rude. When I asked whether the fact that there was works going on was on the website he said Yes. But I don't remember seeing it. He may be right, I may be wrong. But a little apology and understanding for a couple who have booked a holiday is not too much to ask. (When I asked whether there would be someone there on Saturday as well he said No. But there was...) Everything else was very good. The staff in the breakfast room were lovely.PS I can see, from the hotel response to this review, that they are telling a couple of untruths. I received no apology at all from the manager, so there was no way I could have ignored it. And I definitely didn't "insist the workers leave"! Absolutely not. In fact neither my wife nor I had a problem with the occasional figure passing our window. We're both really relaxed about these things. I just thought they could have been more friendly about the situation and not short and rude. Plus I was checking whether the presence of work going on might have been mentioned in the advert and in fact have given us a discount - something which is quite normal with hotels - and maybe I missed it. That's all I was asking.

Exceptional

Superb