Hotel Mondial AM Dom Cologne - Mgallery Collection

A well positioned hotel with...

Disliked: I was very disappointed in the quality of the meal I had in the restaurant one evening. I wanted something light so I ordered the beetroot and spinach gnocchi. It was almost inedible it was so salty- I ate the spinach but left most of the dish. When I said something to the waiter I was told that the kitchen had closed for the evening. There was no offer of a partial refund or another dish. I mentioned it to the front of house staff also and nothing was done. I would have expected some sort of acknowledgment and a resolution to this issue.

Exceptional

Good experience

Liked: Perfect position Nice and clean hotel

Exceptional stay

Liked: Just perfection! Incredible stay.

Great hotel perfectly located!

Liked: The Staff and the room !

Very good

Exceptional

Liked: Location was perfect, room was really neat clean and new. It's right next to the cathedral and in the center of the Old Town of Cologne.

Top quality hotel in a...

Liked: Absolutely superb hotel. The most wonderful staff, extremely comfortable rooms. Breakfast is fabulous.

Great for a short stopover.

Liked: Amazing location very close to the railway station (the reason we chose it, early train to the airport), but shielded from it by the amazing cathedral. Although we arrived early we couldn't access our room till the 3pm deadline (as expected, though we always live in hope!), but they looked after our luggage whilst we explored the city. The staff were very helpful, putting the sauna on for us with only 40 minutes of its opening time left and showing us how to access it without using the lift - my wife is claustrophobic - which wasn't a clear option. Super comfortable room, not huge but we were only staying one night. Didn't have breakfast as we were leaving early and it seemed pricey.