Name: Hotel Milagro
Address: 70 Broadway, Chula Vista, CA
Telephone: (888) 420-1644

Not a good place

Liked: Nothing
Disliked: Nothing

Bad

Exceptional

Liked: April was so helpful and sweet. Patient and attentive. Thank you for making my stay welcoming and easy.

Place is run down

Liked: Room was clean
Disliked: Room,elevator looks very run down. I don’t think my stay was worth what I payed

Pleasant and affordable.

Liked: The front desk woman was so sweet and helpful. It was clean and spacious. I had a pleasant stay. Very happy.

Superb

Liked: Hotel Milagro was everything that me and my wife needed on our recent trip to San Diego for a business convention. Clean, quiet, friendly staff and close to the major attractions.

Great Rooms, Zero Security on...

Liked: The location was nice and the rooms are very big and nicely equipped with everything you need to travel.
Disliked: The bed is hard and the pillows are not full sized pillows they are weird square pillows that were extremely hard to sleep with. I contacted the property days before to ask for extra pillows. I got another email asking if anything could be provided that would make our stay better, I replied to that and asked then I asked at the front desk. In 3 days we never got extra pillows and just ended up using our extra beach towels. Also theres some very weird guy in Room 215 staying for an extended time. The guy is very creepy he kept staying up ALL NIGHT slamming his door and chain smoking in the hall. He kept trying to follow me to my room and look in. I looked through the peep hole and he would just stand outside his door and like stare towards our door. This guy made several guests uncomfortable and he was very sketchy. He never once was asked to stop and the maids even seemed a bit scared of the guy as they would block the doors with their carts and something was just very off with the guy and this went COMPLETELY unnoticed and unchecked by anyone on the property to which both men I was traveling with were very unhappy about. The safety of our group felt very threatened by this guy a few times to where we ended up buying him cigarettes and asking him to please leave us alone.

Bad w

Liked: N / A
Disliked: Bad people on the parking lot And rooms

Exceptional

Passable

Disliked: When I arrived to check in at the hotel, there was no one available to assist. I knocked on the front window several times and even walked around the property trying to find a staff member. I also called the phone number listed at the window for assistance, but I had no success reaching anyone. Eventually, I noticed a sign posted on the window stating that they were out for lunch, but it didn’t mention what time they would return.This was especially frustrating because my young son urgently needed to use the restroom, and I was hoping for a smooth check-in process. I ended up having to leave the property and spend about an hour wandering around to find a public restroom.Another issue we experienced was the excessive noise at night. A man was yelling very loudly at a woman, shouting profanities. The situation was disturbing enough that it frightened my son. It definitely didn’t feel like a safe or family-friendly environment.I’m not sure if this is typical for this location or if my expectations were too high, but overall, it was a disappointing experience—especially for someone traveling with a child.