Name: Hotel Milagro
Address: 70 Broadway, Chula Vista, CA
Telephone: (888) 323-5826

Exceptional

Very good

A bit disturbed, and felt...

Liked: The price was okay. The room was clean. The hot water was very good compared to other places I've stayed in the past.
Disliked: The key didn't work. The office brought me a new door key. The plug in the bathtub was leaking. I pressed the plug down to open the drain. I pushed the drain plug a second time down to seal the bathtub, and the plug broke. I notified the desk clerk. She offered me a rag. I put some water in a plastic bag. It works better than the rag to seal the bathtub drain. I have a combination lock on my work truck. Had been going to the vehicle for things I wanted from the truck. I have a 0000 lock code. On my third trip to the truck, the first tumbler was on a different number than the 0. The forth tumbler was also changed. I spoke with the woman in the office. I asked her if she could review the tape of the events in the parking lot. She said that she couldn't. She also said that the person who possibly messed with the lock has a right to privacy and would not reveal their identity to me. I decided not to stay overnight and left before midnight. On the refrigerator. The door opens towards the wall. Your maintenance guy needs to have the refrigerator door mounted on the other side to open into the area instead of the wall. I can fix it, if he doesn't know how. I have my fix it tools in the back, and I was too worried about them to sleep in the room.

Not a good place

Liked: Nothing
Disliked: Nothing

Bad

Exceptional

Liked: April was so helpful and sweet. Patient and attentive. Thank you for making my stay welcoming and easy.

Place is run down

Liked: Room was clean
Disliked: Room,elevator looks very run down. I don’t think my stay was worth what I payed

Pleasant and affordable.

Liked: The front desk woman was so sweet and helpful. It was clean and spacious. I had a pleasant stay. Very happy.

Superb

Liked: Hotel Milagro was everything that me and my wife needed on our recent trip to San Diego for a business convention. Clean, quiet, friendly staff and close to the major attractions.

Great Rooms, Zero Security on...

Liked: The location was nice and the rooms are very big and nicely equipped with everything you need to travel.
Disliked: The bed is hard and the pillows are not full sized pillows they are weird square pillows that were extremely hard to sleep with. I contacted the property days before to ask for extra pillows. I got another email asking if anything could be provided that would make our stay better, I replied to that and asked then I asked at the front desk. In 3 days we never got extra pillows and just ended up using our extra beach towels. Also theres some very weird guy in Room 215 staying for an extended time. The guy is very creepy he kept staying up ALL NIGHT slamming his door and chain smoking in the hall. He kept trying to follow me to my room and look in. I looked through the peep hole and he would just stand outside his door and like stare towards our door. This guy made several guests uncomfortable and he was very sketchy. He never once was asked to stop and the maids even seemed a bit scared of the guy as they would block the doors with their carts and something was just very off with the guy and this went COMPLETELY unnoticed and unchecked by anyone on the property to which both men I was traveling with were very unhappy about. The safety of our group felt very threatened by this guy a few times to where we ended up buying him cigarettes and asking him to please leave us alone.