HOTEL MERCER SEVILLA Guest Reviews
Write a review
1.4 miles from Seville centre |
Write a review
David Sun, 12 May 2024
Very happy with the staff....
Liked: All of the staff we met in the hotel was wonderful.
Disliked: Zero communication with management. claim to be a luxury hotel with 11 rooms. If something happens and you need to get in touch with the manager there is no one on property for three days. They won’t even contact you with a simple phone call, text message or email. The management left me a very bad taste. Because of that I did not give the hotel a 10. And that’s unfortunate because the staff was wonderful. Management set very bad example. Because of what happened, We will not return to this property or any other property.
Heather Sun, 5 May 2024
Exceptional
Liked: Excellent rooms and service. Pablo, the concierge, helped us navigate the city from arranging transportation to reservations for dinner and activities. Beautiful hotel!
Heather Sun, 5 May 2024
Exceptional
Liked: Excellent rooms and service. Pablo, the concierge, helped us navigate the city from arranging transportation to reservations for dinner and activities. Beautiful hotel!
Anton Tue, 2 April 2024
Exceptional
Liked: Great hotel, true 5 stars level at a top place in the city historic center.
Anton Tue, 2 April 2024
Exceptional
Liked: Great hotel, true 5 stars level at a top place in the city historic center.
Linda Wed, 27 March 2024
Elegance and Personalization
Liked: The hotel's close proximity to most of our destinations made it so convenient. We walked to most. Breakfast was exceptional and the room was our favorite among four different 5 star hotels on our extended vacation throughout pain.
Disliked: We loved everything!
Linda Wed, 27 March 2024
Elegance and Personalization
Liked: The hotel's close proximity to most of our destinations made it so convenient. We walked to most. Breakfast was exceptional and the room was our favorite among four different 5 star hotels on our extended vacation throughout pain.
Disliked: We loved everything!
Leo Sun, 24 March 2024
Staff was wonderful. Thank you!
Leo Sun, 24 March 2024
Staff was wonderful. Thank you!
Bertin Mon, 4 March 2024
Nearly perfect
Liked: Some of the best hotel staff Ive ever met. Spacious rooms, gorgeous decor, great inclusions and located right in the middle of the best tapas bars.
Disliked: Never worked out how to use the shower - it was either scalding or cold.