Great. Wonderful staff

Liked: Great location. Clean
Disliked: Carpets in the hallway on 3rd floor were stained bad

Very poor

Liked: Bed was comfrtable and the room was clean
Disliked: Water didnt flushed in the bath, no remote or any other way to turn off the air condition in the room, empty minibar without even btx of water, didnt like the location

Perfect stay in Marina del...

Liked: Comfortable room with pool area view, lacation near Marina del Rey harbour and shopping center.Parking available for high parking fee.

Very good

Very good

Pleasant

Good

Will never stay here again.

Liked: Only good thing about this property was the pool.
Disliked: When we first arrived they didn’t give us the room we booked and paid for, which was a king suit with a sofa bed and pool view. Went back down as we need the second bed for our daughter. They switched our room and we ended up in a king bed with a sofa bed and a parking lot view. Which was not what we paid for. We went back down the next morning to see if we can get it fixed but they said that’s all they have. If you are booking a pool view, it is not a guarantee you will get it. Also while down there at the front desk, they kept saying my card was declined and argued with me about it in front of other guests, even though it was already charged for over $1800CAD the days prior to arrival through booking.com. Turns out it wasn’t even my card they had on file as the last digits didn’t match any of my cards. Parking is $28 a day to park in the hotel parking lot so make sure to take that into count when booking this place. Located in a sketchy area, was homeless people in the parking lot when we would go to our vehicle and didn’t feel safe walking with our daughter down the sidewalk on the main road to check out stores. There is no daily room cleaning, it must be requested the day before. After we found that out, we started to request room cleaning, but only had our room cleaned once out of the 5 nights we stayed. Was very disappointing coming back to a room not cleaned after it was requested. The restaurant was expensive for what you get. The front desk staff are rude. If I could of canceled our stay after the first night I would of. We didn’t even want to come back to the hotel during the day to relax as we didn’t want to be there. The last night we were there, there was a shooting at a apartment building in the area also.

Pleasant