Pleasant

Passable

Pretty good, probably look for...

Liked: Downtown location, clean, nice, had gym, free coffee -- supposedly a free welcome beer but it was never offered and i'm not one to beg
Disliked: WIFI was terrible though my 5G cell service was fine. Staff response was "well, this happens when we have a lot of guests" -- which is a reason but not really a good excuse. Expensive but, hey, Seattle, right?

Not worth of the money...

Liked: The location is great. The staff are friendly.
Disliked: very small room for a family of three. The toilet didn't work well. Really poor WIFI coverage and the internet speed is so slow.

Exceptional

it was okay

Liked: the lobby looks contemporary and the location was good, close to the westlake station and there are multiple shops around. big tv
Disliked: bathroom is tiny and the noise cancellation wasn?t good, i can hear noises from outside, air con is noisy too, no kettle, pillows are too soft

We stay at a lot...

Liked: Room was clean and well tended

Friendly staff, comfortable rooms, too...

Liked: The beds were really comfortable and the large feather/down pillows, perfect. The room was pretty spacious, so much so that it could accommodate a comfy chair and cocktail table. (Designers take note!)Although just across from the ice machine room, we did not hear it at all.
Disliked: No daily maid service was routinely offered. (COVID was the offered excuse, which I suspect is just a cover for lack of staff available to do the job.)There is no restaurant on site and none in close proximity to the hotel. There are traces of a former restaurant and likely, COVID is being used as a reason not to have a restaurant at this time. This should be addressed as it is a major deficit.Consequently, the value proposition of this hotel is not in balance. The cost is high but the services provided are low. You can probably do better elsewhere.

Very disappointing and not recommended...

Liked: It turned out to be a simple hotel, but charging a much higher price than established high-class hotel chains in the immediate vicinity! This is then simply rip-off!
Disliked: For the exact same time period, the hotel charged up to 50% more than established high-class hotel chains in the immediate vicinity! However, the hotel presents itself much better online than it actually looks. Everything is very plain and older, and often only superficially renovated with simple means. This does not correspond to this price category at all.The room was tiny! Supposedly I got a room upgrade, but the room was in no way larger than on the booking confirmation (rather smaller).The wifi is a disaster! You can't work because you can't even load websites or check emails. One should not even think about video conferencing and even the smallest downloads break off constantly.The windows have almost no noise insulation and the hotel is located on a fairly busy street. Accordingly, it was consistently loud. The air conditioner is an old individual unit under the window and also makes so much noise that you have to turn it off at night because otherwise you can't sleep even with earplugs. The doors of the other rooms in the corridor slam so loudly that you can hear it every time.The hotel does not offer breakfast at all! Except for a cup of coffee from a thermos, there is no option to have breakfast in the hotel and you are sent to cafes in the area.The gym does not deserve this name! It's a small room with a few dumbbells and three cardio machines, that's all. It is actually already too small for two people at the same time.Room service must be booked at least one day in advance and even then there is no flexibility. Housekeeping shows up in the morning and has no understanding when you explain them that the service was explicitly requested for a later time.The staff knew of these shortcomings, but had no interest to react to them. Apart from mere apologies, there was no reaction. If you offer extremely high-priced rooms for guests, they should also meet a certain standard, which was absolutely not the case here.