Hotel Lumen am Hauptbahnhof

Exceptional

Superb

Very unpleasant and scary surroundings...

Liked: Staff was friendly
Disliked: It is literally in the red light area. Very unpleasant and scary surroundings . Not for families

Pleasant

Bad

Liked: Only the good thing is the hotel is close to train station.
Disliked: The area is super super bad. As a normal peroson you will not feel comfortable to walk there even at daylight. We have to come back to hotel very early beacuse at night it is a horror place to walk in. I wouldn’t recommend it to stay there unless you have something very urgent to live close to the train station.

Practical and easy

Liked: Friendly and flexible staff. They let us use the luggage room after check out.
Disliked: Pillows are very soft and thin. There is no aircondition, only a floor fan.

Good

Liked: Staff were friendly
Disliked: Scruffy looking entrance area into the Hotel with very steep stairs to get to reception (carpet worn & looked dirty but, actual room clean). Location is close to the main train station but, there are lots of drunks and people on drugs sleeping on the street so didn't feel like a safe area during the day or at night.

Convenient but not for honeymooners...

Liked: Friendly staff, convenient distance from Hbf. Decent breakfast. Linen and towels were clean.
Disliked: Located in a busy street close to Hbf. Convenient, but the area attracts a lot of people with a ”rough” appearance. Not quite a neighborhood that feels suitable for late evening strolls.The hotel itself has seen its best days, it is rather worn. Room was hot.

A terrible mistake never again...

Liked: A terrible mistake never again
Disliked: A terrible mistake never again