Hotel Lisboa Plaza - Lisbon Heritage Collection

Superb

Superb

Liked: Clean room, good location, and nice breakfast buffet option.

Exceptional

Liked: Super accommodating and exceptional service not found in American chain hotels. Breakfast was also wonderful. Very nice stay and dog friendly.

Good

Exceptional

Exceptional

Lovely hotel with all creature...

Liked: Lovely spacious marble entrance check in area. Meticulously attired and professional staff checked us in. hotel is much larger than I expected with many different rooms to relax and have tea, or coffee, and lemon water provided daily. a TV room was separate and available. A bar with some small tables and cozy conversation areas. large dining room served a lovely breakfast. We discovered an outdoor patio area on Level 5 which was fabulous for pre-dinner drinks, with lounge chairs and tables. The room was a pleasant surprise with a large marble bathroom, bidet, sink, and large tub. Great water pressure, and all amenties. The bedroom had two twin beds and closet and desk and refrigerator and big windows that looked out onto the street below. The staff were friendly and helpful. Truly a great experience.

Very good

Liked: The staff are incredibly welcoming and helpful. The building is beautiful and thr location is perfect. So close to a station and a tram to take you up the hill but also very walkable to key areas.
Disliked: I would have expected for a hotel of this calibre you not have to go from the 6th floor to the ground floor, wall through the lobby and the sitting area just to iron my clothes. An iron in the room would be beneficial to increase guests comfort levels as I found this a bit ridiculous.

A beautifully located, pet-friendly hotel...

Liked: Our stay at Hotel Lisboa Plaza was wonderful from start to finish. The room and bed were very comfortable, providing the perfect rest after long days exploring the city. The complimentary still and sparkling water was such a thoughtful touch—especially refreshing after walking around in the summer heat.Every member of the staff was kind and helpful. One of the highlights was being able to enjoy a delicious breakfast with our dog, Lola. Most hotels don’t allow that, and we usually have to take turns eating alone—so this felt especially accommodating and appreciated.After a long day, we were able to order room service, which was also delicious and exactly what we needed. When we requested a late checkout, it was granted without hesitation, making our departure stress-free.We also loved the beautiful terrace on the 5th floor—a peaceful space with complimentary tea and water, surrounded by cozy, stylish seating. It was a lovely place to unwind.The location was perfect: close to everything, yet quiet enough for a restful night’s sleep. We truly felt well cared for here and would absolutely stay again.
Disliked: Nothing. We loved all of it.