Hôtel Le Mistral

Exceptional

Exceptional

Liked: The location was excellent, right opposite the beach. I had a sea view. The room was well equipped with a coffee machine and kettle, TV and air conditioning. The bathroom was clean and modern. It was a single room, but a 3/4 bed made it very comfortable. The breakfast was very generous. The staff were welcoming and helpful.
Disliked: There was nothing not to like. Having found this great little hotel, I wouldn't go anywhere else.

Very good

Misleading & Sketchy Practices

Disliked: Booked a standard double room. On arrival (after check-in time!), reception said there was a "mistake" – our room had a shared hallway WC, never mentioned during booking. Room wasn't even ready and bed smaller than standard double.Room didnt even had any number, just a prive was written looks like store room was converted.Told we could cancel, but on a peak summer weekend in Marseille, that wasn't realistic. While waiting, two more guests arrived. One had the exact same "mistake" and was given the same cancellation line. The receptionist admitted this "error" happens often – and the room was being cleaned, proving it had been knowingly rented out before under false pretenses.The third guest had their room, but all of us were told the city tax was cash-only due to a "broken" card machine. Strangely, when we paid later, the card machine worked perfectly – no mention of any issue. Selective and dishonest.Bathroom didnt even has a door.Hajar, the assistant at reception reminded us every day to give good ratings on booking.com upto a point of creating a discomforting situationFeels like a deliberate bait-and-switch on room types and a push for cash payments. Not a hotel experience, more like a misleading hostel.Avoid. Be very cautious.

Do not escape! Wait 30...

Liked: Don't be afraid of the first impression. IIn the Booking.com it's not written that it is a 2 star hotel and when you enter you want tp escape: the reception is look like in a hostel, the receptionist does not speak English at all, there is no elevator and it is 15:10 but your room is not cleaned yet. Please wait 30 minutes and than you'll find out that the staff is very nice, the sea is 100 m and the beach is 7 min walk, there are plenty of food places around and the bakery is a next door. The room is clean and the wifi is fast and overall it is more than 2 star for sure.
Disliked: Too noisy. You totally hear what people speak in corridors, like the are in your room, and when any door opens you think they entered your room. Only one receptionist (from 4) spoke English during 3 days. They don't clean room, just change towels. But again, when you remember about 2 stars it is OK

Beautiful seaview. Clean, very nice...

Liked: Across the street from beach. Room with sea view are very nice

Exceptional

Superb

Pleasant